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"Excellent property! Great location at end of West Bay. The rooms are large and well decorated! The whole resort has an updated relaxed vibe. Two nice beach bars with great burgers and pizzas. Several complimentary perks at hotel like coffee and tea in the morning, snacks at the pool, and social hour in the evening. Polite and helpful staff! "

"Hotel staff were very friendly and helpful, room was great, we gad a great time "

"Clean good ac. Comfy bed. Close to restaurants"

"Staying at Puerta Azul was truly like stepping into a private oasis. From the moment we arrived, the experience was nothing short of magical. The staff were absolutely amazing—warm, attentive, and always ready to help. They made booking excursions effortless, giving us the chance to explore the island without any stress. The private villas were immaculately clean and beautifully designed, offering the perfect blend of comfort and tranquility. It felt like our own secluded retreat nestled in paradise. The food? Phenomenal. Every meal was fresh, flavorful, and artfully prepared—it genuinely felt like dining in a high-end, beachside sanctuary. The entire island was stunning, and the people were just as beautiful—kind, welcoming, and full of heart. I can’t say enough good things about this place. We’re already dreaming about our return. Puerta Azul is the kind of destination you never forget. Highly recommend! Thank you ALL for your hospitality "

"Hotel is excellent! Beautiful beach in front. Food was superb. Only issue we had is that the second a la carte restaurant was closed the day we intended to go and they didn’t advise up front, had to repeat restaurant. I liked it better when they had 3 dining options instead of 2"

"Everything about this property was 1000/10. From customer service to needs and wants. Will definitely come back. "

"Excelente servicio ,trato amable,nos encantó ,limpieza perfecta doy un 20 de 10,muy recomendado "

"The staff was so friendly and helpful! Brent was great in helping us get in the excursions that we wanted to do while still having plenty of time to enjoy the beach and property. The only complaint I have is that there was very little hot water for showers. But after a hot day the cool showers weren’t terrible."

"I really enjoyed the scuba diving experience offered. The dive areas were incredible and the dive staff (Christian, Sterling, Brian, etc.) made the experience even better. I had a nice clean, modest room with good Wi-Fi. The restaurant was good and again the staff were great. I would not hesitate to return and hope to again before high season. "