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"NEVER AGAIN will I book at this hotel. For being one of the most expensive hotels in Dipolog, it's a DUMP!! The rooms are to small. The beds are to small. No amenities at all in the room. Broken bathroom fixtures that were falling off the wall. Toilet not secured to the floor... etc... I immediately asked for another room and the second room was WORST than the first room. The air conditioner made more noise than a brass band and the cleanliness of the shower just sucked! For anyone looking to book here... Do yourself a favor and DON'T book here and to another hotel. There are better places in Dipolog for less money. This place is a dumpster fire!"

"The room was clean and beds were comfortable but there seem to have an undesirable odor with the pillows or comforter sheets. We were not able to connect to front desk or room service since the phone was not working. Staff were courteous and nice. But have to speak in their dialect, Front desk lady was not proactive with internet password and communication was a bit hard. Overall it was an ok 3 day stay at the hotel Hot water was on and off and no water pressure. One day water was black and had to flush or drain it for awhile."

"Facilities are out dated."

"Entiquate , Rats infested. Rude Staff, filthy ! Stay away"

" No shower. No toilet flush. No water on the sink. All I got was a pail with a tub for showering and flushing."

"No internet inside the room ...hence i cancelled my reservation request full refund $136.91 ....sent two (2) emails already dated Dec 29th and 30th ...until no response on my request for full refund Itenirary nr 72067586918979 Seattle WA"

"Everything was great "

"They had professional and friendly customer service. There were no complimentary small shampoo and conditioner for bathing. There was no complimentary breakfast and/or drink items available. "