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Top Riviera Maya Hotel Reviews
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"Private beach is wonderful and kid friendly."
Barceló Maya Colonial - All Inclusive
10/10 Excellent
"The staff work extremely hard, especially the cleaning crew. The grounds are nice. The food is fine, not great but not horrible. There was always something for everyone. Overall I had a great experience"
Dreams Aventuras Riviera Maya - All Inclusive
8/10 Good
"Hotel is very clean and pretty. Location is really good 10 min walk into the town area. Beds comfortable and the pillows are good. Shower has plenty of pressure and hot water. The barriers around the lagoon do a good job of keeping out the seaweed. Easy access to paddle boards and kayaks. Snorkelling gear is charged at $6 for 20 mins. Pools are good size with plenty of sun beds. If you want a breeze sit on the beach as you can’t feel a breeze around the pool. Lobby is open to outdoors so it’s warm and not somewhere to cool down and relax on a hot day. Appears to be a shortage of staff in some places. One man has been doing the pool bar and upper level bar which isn’t good. To get served in the pool you have to get out of the pool to go to the bar. No barman In desire at times so had to fetch someone to serve if we went in. Preferred area restaurants are closed for breakfast while we were there I didn’t check k the other meals. Firstly the restaurants are all in need of good air conditioning, especially the breakfast buffet. It is so hot in there. Never had this issue in a hotel of this class before. They are so hot and humid inside. USA 4th July night cake was stale and waiters were few and far between.food wasn’t good and was over or u cooked. The Wednesday it was buffet only no restaurants. We didn’t go and went out to eat after the July 4 buffet. Food in buffet I would say 2/5 at best. Lacks flavour, under or over cooked and some of it is dry."
Hard Rock Hotel Riviera Maya - All Inclusive
10/10 Excellent
"What a wonderful resort! The rooms were very clean, housekeeping daily. The staff always went above and beyond and were very friendly! The pools were well kept and clean! The food was absolutely amazing! So many choices for all taste buds. There was something for everyone in terms of activities. The kids had Vibe City which was an indoor play area. It was more than what I expected. The waterpark looked great although we didn’t get a chance to go there. The kids were well entertained enough with Vibe City and the pools! The desserts and cofffee shop was my absolute favorite. We don’t drink that much but the cofffeee was so good we def got our worth there lol."
Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive
10/10 Excellent
"Great place for a family vacations with kids great water park plenty of pool"
Catalonia Royal Tulum Adults Only - All Inclusive
10/10 Excellent
"Nice resort. Small. Only four restaurants so if you are there for many nights you may get bored with the cuisine. Good was good except for the steak house. After a good rain the rooms smell musty and like sewer. We stayed in the closest building to the pool. Easy walk to the pool and beach. The beach was nice. We went during seaweed season so there was a lot of seaweed daily on the beach. The staff worked night and day to try to clear it. The staff was exceptional. Kind, friendly and helpful. The shows at night were fantastic too. Actual performances, dancing singing acrobatics … not just lip synch. The drinks were good. Not serving any alcohol until 10 am so no mimosas with breakfast. Overall, I would recommend. I think most places in Mexico have sort of a musty smell. Not nearly as bad as our last trip to Mexico at a Princess resort."
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only - All inclusive
10/10 Excellent
"The property was very clean and the environment was amazing due to it is surrounded by the nature . All staff members were amazing , helping and providing service on time and above."
TRS Yucatan Hotel - Adults Only - All Inclusive
10/10 Excellent
"Perfect place"
Hilton Tulum Riviera Maya All-Inclusive Resort
8/10 Good
"Overall, my experience was good at the Hilton hotel. The staff was really friendly and they helped me find a lost baggage ,which I was really grateful for . The only thing I didn’t like is the many raccoons and lizards.Also, there’s too many seaweeds and too many rocks on the beach so I choose to stay at pool and didn’t go on the beach. Other than that, it was great. The food was good and the hotel is beautiful."