Riverside Hotels

"Very clean and up to date. Staff very personable. "

"I didn’t even stay 1 night and no refund for the horrendous conditions. I was traveling with my dog for almost 13 hours in the car- booked online because it said they accepted pets-also when I called ahead of time- they said they had a restaurant available. Checked in at 8:00pm - after walking my dog I took a shower only to find bugs in the drain by my feet! And there was NO HOT water Mortified- I got dressed and went to the available restaurant that stopped serving food at 9:00 on Friday night- however at 9:35 they did allow me and my guest to have a drink at the bar while they closed down. At 9:55 am ish the man from the front desk said my dog was barking so loud it was echoing down the hall way- I immediately apologized and went straight to my room which was at the end of a very long hallway. I didn’t hear a thing approaching my room- my dog was just chilling- I sat on the bed and a cockroach ran across my had- I grabbed my belongings and my dog to leave- I put my dog in the car- no one to be found anywhere- starving and exhausted- I had no other choice but to leave- I asked for a refund but apparently my dog barking for 5 minutes is a reason to deny this- also I was not even there for 3 hours- "

"Spa was good, restaurants are good and food too, amenities are nice, air conditioning in the room was very loud all night long, woke me up several times, staff at the pool were not properly trained, we were asked to spell tequila and Chardonnay several times. "

"Hotel was clean, staff were attentive and breakfast was good."

"Quiet, distinctive, friendly and close to old town, a half mile walk to Patsy Cline home. Breakfast was good and staff excellent."

"Great breakfast with a good selection. Friendly staff and the rooms are clean."

" Breakfast was really good, great selection. Parking was plentiful and spacious. "

"It was very noisy at night. I think there were people who actually lived there. They did not clean the room or refresh the towels. For a one night stay it would be alright, I was there for three nights. I would not recommend this place for a few days stay. For a place to sleep for the night it was acceptable. "

"Property did show somewhere. Front desk manager check-in did not break a smile, but did his job. The following morning the front desk staff and café staff were terrific. The room was large."