Riverpark West Hotels near Richmond

"Great service, good food"

"Clean room "

"This property is not what you would expect from Hyatt. It is VERY dated and needs a total update. First, there was no hot water for 36 hours after we arrived. Mold in the bathroom the for would not close. All the furniture is chipped and scuffed. The lamps had broken switches and did not work. Wallpaper coming of the walls in the hallways. They did give us a new room after complaining to the front desk. Expedia negotiated a comp for the first night of our 3 day stay."

"This hotel have a good beds good stuff but the reason i give 4 ⭐️star is cuz my last time i did my reservation at 1pm and when i come to the front desk to do check inn 3 pm they told me the room is not ready and i did check inn 3:45 thats enough "

"Service is always wonderful and breakfast is delicious."

"The room smells and look super clean and staff super nice I recommend 100%"

"Room was nice , with very friendly staffs at the front desk. They even allow us to have food brought to the hotel for us. "

"Room was clean. Front desk was awesome."

"This is the second time I stayed at this hotel, the first time there was a fight at 3am, I called front desk and they never answered. The facility stinks, smells like tobacco mix with an unpleasant smell. I only stayed due to being close to a concert I will never stay there again. Smells, no shampoo in my room, breakfast limited. "