Ritzerow Hotels

"Fantastic location and a very nice apartment "

"Charming small hotel visited a week before Easter 2024 - not their peak season so I suspect it is sometimes harder to get the lovely room on the 5th floor - but the room itself was a solid without being outstanding. The breakfast included in the room was decent - perhaps not as good as in some larger hotels but it would be unfair to expect them to provide as much variety in such a small hotel - and the made to order choose your eggs was a nice touch. The sauna area which we had to ourselves was...

"Sehr angenehmes Hotel, ideal für Fahrradfahrer."

"Fin overnatning. Lækkert med eget bryggeri"

"Wir wurden sehr gut empfangen.Die Unterkunft ist sehr schön und sehr sauber.Das Frühstück ist ebenfalls sehr gut.Diese Unterkunft ist absolut zu empfehlen und es war bestimmt nicht unser letzter Aufenthalt dort."

"Great stay and a very comfortable room. The staff was very helpful and worked with me to help make a minor special accomodation for my short visit."

"Problemloser, kontaktloser Check-in. Sauberes Zimmer. Gute Einrichtung. Ruhige, aber zentrale Umgebung. Toll wären noch zusätzliche Haken für Jacke und Handtücher."

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"Lage Top , Personal gut, essen OK , Rest Flop "

"Top Wohnung und super sevice"

"We had a fantastic stay at the hotel. It was as romantic as we wished for to our anniversary celebration. It is nice and quiete. Nice rooms, very good breakfast buffet, and super good restaurant. Nice service, and i was positiv surprised about the observant and smiling staff that always had a nice word to you . We can highly reccomend the hotel."

"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to...

"A great place to stay for a quiet and relaxing experience, with the added benefit of a sauna. There is a nice selection of food options for lunch and dinner, and a wonderful buffet for breakfast."

"Alles Top Leider Zimmer war der Fußboden nicht gereinigt und die Fensterrahmen im Frühstückraum waren unsauber "

"Zweck der Übernachtung war, eine allzu frühe Anfahrt in den Raum Malchin zu vermeiden, so dass das Hotel Marcus den Zweck hatte, eine verhältnismäßig günstige Nacht in der Gegend verbringen zu können. Für diesen Zweck ist das Hotel sehr gut geeignet, ich habe mich immer wohl gefühlt. Das Essen war gut, das Personal nett. Das Einzige, was etwas störte, war, dass das Zimmer keine Möglichkeit zur Verdunklung der Fenster bot, so dass es nachts relativ hell im Zimmer war. Hier wären Innenrollos...

"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key. If I hadn't already paid for the room i would just have left. The angry receptionist really caught us by surprise, we have been...

"Nice pool area. We had it to ourselves."