Hotels with Spa in Rio del Mar, Aptos

"The staff is so nice and accommodating. Very polite and professional. Loved it"

"very nice front desk person"

"From the day we arrived they failed to provide us with basic comforts like sheets, towels and soap. The next day our shower door malfunctioned and we had to request a fix. We realize the second day that the TV didn’t operate properly and had no capabilities for streaming services. The maintenance man told his it had been previously reported as broken but the manager didn’t care. The A/C would not stay on. The next day the power went out. They gave us a credit for the restaurant but when we tried to use it, we were told they had closed early. Too slow to keep open that evening. The next day the ice machines were all out of ice. When we complained about all the problem they just said, oh sorry? Horrible customer service. "

"The room itself was great. My only complaint was breakfast was cold cause there was no need for that."

"Great hotel..super accommodating and great price. Clean. Comfy. Great staff"

"Family and I make this our go to for visiting Santa Cruz."

"We had a great stay at Paradox."

"great location , easy walk to the wharf and boardwalk . "

"It was an amazing stay, I would recommend and I will book again. The restaurant was amazing! Food was great!!!"