Rienzi Hotels

"We had a horrible experience! We’d been traveling for day & found this place along the way to stay overnight. We were exhausted. Our first impression entering the room was ok, other than the strong smell of smoke. We expected the smell, as we had to get a smoking room because the options at the time were very limited. Once in the room we clearly heard the guys next door. They were loud, partying and had the music up loud. We went to turn on the TV where the King bed was but couldn’t get any channels. We went to grab and bite to eat, came back and the guys were still partying. We showered, water pressure was great, but the hair dryer wasn’t. I started using it, it sparked and went off. So much for drying my hair before bed. The towels were cleaned but stained and old, paper thin and I could see through them. The sheets on the king bed had burning holes and my side had stains. My husband ended up laying on top of the sheets in his clothes. Thinking we would try the double bed in our suite, but there were also burn holes in the sheets and comforter. It was 10:30pm and the loud noice was still going on next door. I trying calling the front desk but neither phone worked!! We tried to sleep but the noise was too loud. It was around 12:30am, I was so frustrated that i knocked on there door to ask them to be quiet & they finally did. Still we didn’t sleep. We were heading home to MD after traveling to CA and back. Stayed in many hotels along the way & this hotel was the worst! "

"It was nice"

"Don't believe the pictures! Once you arrive, you know that this is obviously a motel in the state of disrepair and decline. The lobby is closed for remodeling maybe, or maybe a cost saving measure. The room we stayed at has a vinyl planking floor which we guess hasn't been thoroughly cleaned in awhile. If you walk around enough in the room, you will pick up dirt from the floor on your socks and/or feet and the planking is coming unfixed to the floor in spots. The rest of the experience was a bit of wonder, wonder when it was last cleaned or repaired. Maybe stay at the Holiday Inn next door instead."

"One of the mattresses was v-shaped, sagging in the middle. I was disappointed we had to keep asking for 3 days for room to be cleaned up and towels replaced. Staff was courteous."

"This hotel was terrifying. Thank God, we had our own blankets sheets and all the things because we were traveling to bring in because there’s no way we could’ve slept on that stuff. It smelt so awful in the hotel and then 10 times worse in the room that we were in and I mean, awful like like someone had cooked food and burnt it and left it for days in there it was hard to breathe. It was filthy. Disgusting I really can’t believe that they call us a Windheim property because it was not at all. It was like a trucker stop."

"Loved it. Supper friendly staff. Great room. Walkable to restaurants and bars."

"our room wasn’t ready just quite yet when we got to the hotel but they soon texted to let us know the hotel was ready. The ladies were super sweet and asked what they could do to make our stay better and I asked for more towels and blankets. Came back to the room and they were on the bed for us!"

"The room was clean. I had to go to the front desk for another towel. There was only one thing in the room. "

"Great place with plenty of room. I bought groceries and had everything I needed to cook. Really close to town, but you'd never know it. It was nice and quiet and the neighbors were friendly."