Richwood Hotels

"The front desk was very helpful and nice. Room was very clean and parking lot had plenty of lighting. Beds were very comfortable. Will stay here again!"

"Dirty unclean rooms"

"The check-in was quite an ordeal. I had 8 rooms booked in guests name. Yeo ladies were very helpful but one man had such an attitude i had to walk off. Just to simplify it…. The staff does not know how to run the system making check-in extremely difficult"

"Stay far away. To start the parking lot was nasty. Trash everywhere outside. For my room the only thing clean were the sheets. Floors looked like they were mopped with a greasy rag. Feces splatter in the toilet. Pubic hairs and urine on the rim. Something that looked like feces on the wall above the tissue holder. Tub had a sewer smell and the tub paint was peeling. Looked like they got more paint in the drain than on the tub. Wall was patched about a 2 foot square that hadn’t been finished. Looks like they just smeared a little plaster around the edges and didn’t even paint it. The tv had numerous Chanel’s that didn’t work and the remote skipped several channels when I tried to change. I was extremely tired or I would have demanded a refund and tried to find somewhere else to stay. I tried to bring all this to the attention of the front desk when I checked out but the lady was stoned or drunk and kept nodding off as I talked. She showed no concern. Finally I just walked out. Warning!!! Stay away from this place. "

"The room was disgusting. Didnt look like it had been cleaned at all before i arrived. All the staff were completely rude when ssking them for clean towels which they was meant to leave out daily but they didnt do once. Also the keys had to be renewed every day which meant i had to deal with the rude stuff daily. "

"I wasn’t told anything about breakfast. The hotel is under renovation. The bathroom shower wasn’t clean enough and the bathroom faucet was loose. The hallway ( 1st floor) needed to be vacuum cleaned and the lobby area needed to be mopped. There was only one garage can and it was in the bathroom without a liner. Paid $200(+) for one night and it wasn’t worth it at all! Will not recommend the stay as of 4/19/2026."

"The room wasnt clean, the drawers had packets of condoms, candy, it was nasty. "

"This was my second time staying here. The first visit was actually pretty nice it’s a very basic motel, but it was comfortable and met my expectations. Unfortunately, my second stay wasn’t as pleasant. The room didn’t feel as clean this time. There was a noticeable stain around the toilet, and what looked like mold or black buildup around it as well. Overall, the room just didn’t give that clean, well-maintained feeling. I was a bit disappointed compared to my first experience. I hope they improve their cleaning standards moving forward."

"Old but good.most staff very friendly"