Rettershain Hotels

"Room was clean staff pleasant and helpful lovely views from our room. "

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Good size room"

"Really good, but with a bunch of annoyances. Cleaning staff is intrusive, even though could hear me talking. Clothes iron is a small room that you get to share with other guests. "

"Great place to stay near the centre. The room was comfortable and bed very comfy so we had a great nights sleep. The room amenities were good with tea and coffee ( kettle and coffee machine) and even a small ironing board and iron. The main reception does unlimited bottles of water for you to fill and take to your room. Whilst it had aircon we found the room just a little too warm despite setting the temp low but wasn’t a deal breaker. Would stay again. Easy walk into the centre for restaurants and sights."

"Room was very clean and spacious! The property itself is classic. The staff was a bit difficult we would get different information from different staff. They also weren’t very friendly at the restaurant Le Bristol. We had dinner and breakfast there. Dinner was ok. When they asked if we would like to see the wine menu we said “yes we would like to look at it” and the waitress rolled her eyes. The food I would say is average. My husband dish was very dry and lacked flavor. Breakfast was also average and to be honest for the price you pay a big let down. The options are limited and wasn’t anything special. Not likely to stay again. "

"Loved this hotel. Clean, big rooms, super comfortable bed. Beautiful building. Nice bar. Would stay again anytime."

"Didnt get the breakfast was way to much money. When you can walk right out side and get breakfast for half the price"

"Clean rooms, comfortable beds and pillows. It is a budget stay with bare rooms. No kettle. There was no curtain or window cover in the bathroom, while there were no closeby windows I was still a little concerned about people seeing in after a shower. "