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Jo An Palace Hotel

Art Deco Rethymno hotel connected to the convention center, a quick walk to Rethymnon Town Hall

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Photo gallery for Jo An Palace Hotel

Outdoor pool, open 8:00 AM to 8 PM, pool umbrellas, sun loungers
Balcony view
1 bedroom, premium bedding, down comforters, pillowtop beds
Interior
Interior
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Economy Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
8 Dimitrakaki Str, Rethymno, Crete Island, 74100

What's nearby

  • Rethymnon Town Hall - 5 min walk - 0.5 km
  • Rimondi Fountain - 7 min walk - 0.6 km
  • Rethymnon Venetian Port - 9 min walk - 0.8 km
  • Fortezza Castle - 9 min walk - 0.8 km
  • University of Crete - 3 min drive - 2.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 72 min drive

Restaurants

  • ‪Γουρουνάκια - ‬2 min walk
  • ‪Hasika - ‬4 min walk
  • ‪Koo Koo Brunch Cafe - ‬3 min walk
  • ‪Κήπος του Αλή Βαφή - ‬6 min walk
  • ‪Barrio - ‬1 min walk

About this property

Jo An Palace Hotel

Hotel remodeled in 2020 and located near Rethymnon Town Hall
Located close to Rimondi Fountain and Rethymnon Venetian Port, Jo An Palace Hotel provides free breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and express check-out
  • Express check-in, multilingual staff, and tour/ticket assistance
  • Wedding services, a banquet hall, and a front-desk safe
Room features
All 70 rooms have comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with satellite channels
  • Balconies, refrigerators, and free infant beds

Languages

English, German, Greek, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 753 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1980
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1041K014A3155900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 8 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Jo Palace
Jo Palace Hotel
Jo Palace Hotel Rethimnon
Jo Palace Rethimnon
Jo Palace Hotel Rethymnon
Jo Palace Rethymnon
Jo-An Palace Hotel Rethymnon, Crete
Jo An Palace Hotel Hotel
Jo An Palace Hotel Rethymno
Jo An Palace Hotel Hotel Rethymno

Frequently asked questions

Does Jo An Palace Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8 PM.

Is Jo An Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jo An Palace Hotel?

There is free parking nearby.

What time is check-in at Jo An Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jo An Palace Hotel?

Check-out is at 11:00 AM. Late check-out is available for EUR 30 (subject to availability).

Does Jo An Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 95 per vehicle applies.

Where is Jo An Palace Hotel located?

Located in the heart of Rethymno, this hotel is within a 10-minute walk of Rethymnon Town Hall, Rimondi Fountain, and Rethymnon Venetian Port. Fortezza Castle and Town Beach are also within 1 mi (2 km).

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Jo An Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Chaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exceeded our expectations. The location was perfect. Vaso, at the front desk was great! Very helpful and friendly. We were only there for one night so we didn’t have much time to explore any amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

VASSILIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel donde sentirse como en casa

Ante todo agradecer la atención de Eva, Gloria, Maria y la otra chica del restaurante... el personal, lo mejor. Habitación amplia, buen wifi, balcón. Piscina en la terraza con tumbonas. La comida del buffet un poco demasiado para el turista pero había opciones varias. Ubicación genial a 5 minutos de la ciudad vieja pero sin los ruidos e idas y venidas de turistas.
Stayed 1 night in Oct 2023

6/10 Okay

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Mitarbeiter , unser Zimmer war schon ab 13 Uhr fertig . Frühstück war gut, aber einfach. Hotel ist 2 Min zu Fuss zur Innenstadt entfernt . Pool auf dem Dach sehr kalt , aber sehr schön mit dem Blick über Rethymno. Die Dusche im Bad hat eine zu kurze Duschwand, das Bad schwimmt im Anschluss an das Duschen . Unser Zimmer war leider zur Hauptstraße gelegen, extrem laut , man kann kaum schlafen bei offenem Fenster . Geschlossen ist es ok, aber viel zu stickig . Die Klimaanlage macht das Zimmer sehr kalt ., lässt sich leider nicht verstellen . Parplatzsuche ums Hotel eine Katastrophe, da braucht man viel Geduld und Zeit .
Stayed 6 nights in Sep 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

ghanem

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service, ok room

Service: excellent, staff were so great, great communication and attentive to our needs, they packed up breakfast since we had to leave very early I booked a family room expecting comfortable beds for 4 people, I ended up sleeping on this horrible mattress that has this disgusting stain, I’m in so much pain this morning! Also there is no lock on your doors, anyone can just come in if they want to, felt very unsafe especially that were on the roof top ( which sounds great but it’s not) and a bar was above us I assume cause we heard people talking and walking above us
Stayed 1 night in Aug 2023

10/10 Excellent

Celia

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Emelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner Hôtel de Ville avec difficulté pour se garer Nous sommes restés seulement 1 nuit donc difficile de juger. Chambre petite
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ils font du booking Chambre que nous avions réservée pas dispo L’hôtel était complet On a été indemnisé du fait qu’on s’est plaint Chambre au 1er étage sur rue Très bruyant Appareil de clim sur le balcon très bruyant Piscine sur le toit Eau trop chaude et pas d ombre Petit dej trop de monde Bruyant et pas fameux comme buffet petit dej Pas de parking Nous n’y reviendrons pas
Stayed 1 night in Jul 2023

6/10 Okay

Maria

Liked: Staff & service, property conditions & facilities

Fint hotel, men ikke 4 stjerner

Fint hotel, men morgenmaden var skuffende. Derudover var det en stress faktor for turen at der var få parkeringspladser som ikke udelukkende var til gæster. Ingen lydisolering, så svært af sove.
Stayed 7 nights in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien localisé

Hôtel très bien situé a distance de marche des resto et attractions touristiques
Stayed 1 night in Oct 2022

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Rethymno

Stayed here as part of a larger trip and must say the service I received was great. From them helping to arrange an airport transfer, to a seamless check in and answering any questions about the local area.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Lydwine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’enregistrement a été fastidieux. Nous étions 2 couples et ils n’ont pas retrouvés la réservation pour nos amis. Je regrette qu’il n’y ait pas de bouteilles d’eau dans les chambres. À part cela bon accueil et chambres très confortables
Stayed 2 nights in Jun 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a good central location. Good facilities and good value.
Stayed 1 night in Oct 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool location, updated hotel.

Great hotel close to the old part of the city with easy access to great resturants and kin distance to beach unless you want to use the cool pool on the roof. Rooms are a little small, we had two rooms, ond had a nice bathroom and closed cupboard to put you things, the other had a very small bathroom and no cupboard. Both were nice rooms and it worked out but was missing to be able to unpack.
Stayed 7 nights in Sep 2021

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes, modernes Hotel. Sehr zentral gelegen. Geräumiges Zimmer. Das Hotel bietet jedoch keine Parkplätze auf dem Gelände, trotz Angabe auf dem Buchungsportal! Frühstückauswahl relativ gross, jedoch qualitativ nicht sehr gut. Wir haben teils auswärts gegessen. Preis-Leistungsverhältnis aber gut.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

10/10 Excellent

xristos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a perfect location!! I highly recommend it!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning!!  We were one of the first guests to stay at this newly renovated hotel and honestly it is one of the best hotels we have ever seen!!
Stayed 1 night in Jan 2021