Randolph Hotels

"I appreciate you all for being so helpful during our stay. The whole staff made our stay with our pup very comfortable and pleasant. Thank you! "

"Good breakfast, easy parking. Room cleanliness could be more thorough. Easy checkout except a receipt couldn’t be obtained because I reserved this under Expedia. Plus I got charged an additional $25.00 at the time of check in. Might be refundable - supposedly."

"Everything was fantastic. The bed was firm and the pillows needed to be a little firmer for our likings. We stopped for a few hours to sleep and get back on the road. The breakfast was great, the place was extremely clean and smelled so good. I would definitely stay here again. "

"The hotel was functional and clean. But the pillows needed replacement. They were dusty and made me stuffy."

"Ok"

"I still haven’t received my security deposit back and stay last Thursday "

"AC was difficult to regulate - could not cool the room without opening the windows"

"A lot of kids running the halls and screaming without any supervision. Staff did not seem to mind this. We were in a room next to a large amount of kids, with no adult with them. Reserved online and quoted price, that was to be what was paid. Was charged $150.00 more than supposed to. Lied Lodge claimed that we asked for an upgrade, not true - only time we talked to Lied is when we checked in and given room. Lied will not adjust. Will not stay there again. Not worth the money charged and headache over being overcharged."

"The room was cool, the staff was helpful. They were short staffed and the hotel was booked solid so they did very well under the circumstances. The only negative was the internet was not working either last night or this morning and the phone wasn’t working to complain about it. On the whole it was adequate. "