"Most of the staff were kind and friendly. One staff person at the front desk had a haughty manner. Hot tub was nice 2 out of 3 days. On the third it was a warm tub."
"The property is aesthetically stunning, the staff- impeccable service. It is not far from a beach or eateries. Great.
Not great: I believe this hotel has severe mold issues. The restaurant smells really bad (I mentioned it to one of the staff) as I’ve lived through mold issues. The room I was in, smelled worse.
The ac unit was broken and made a very loud sound the whole night (I showed the front desk staff the video to which they were apologetic).
My shower had someone else’s hair on the walls- it wasn’t clean. I told the front desk about it as well- they responded with apologies. I wasn’t looking to receive anything, I just wanted them to know. I feel their responses were appropriate and caring.
There is a woman who works the mornings at the restaurant- she was very rude to me. My oatmeal that I ordered was watery- she didn’t offer to take the charge off. She just asked if I wanted something else (not to replace it or exchange it) but something else to order. I didn’t want a sky high bill, I said no. She still charged me though I hadn’t eaten one bite.
I ordered an omelette on second thought as I was hungry. When the check came, I asked for $6.00 off (the price of my oatmeal) to be deducted. She rudely said, “that’s why I asked you” and stormed off. It made me sad honestly.
I felt like it was personal and non caring. The overall experience was just subpar- the front desk staff’s professionalism and the view of the courtyard were the good. "
MainStay Suites John Wayne Airport by Choice Hotels
6/10 Okay
"The breakfast is fine, the room is great, the outdoor seating is good. The internet service is VERY bad, it has been bad for the last 3 times I have been here. The elevator closest to the front desk has been out of service for the last 2 weeks and it doesn't seem its going to be fixed any time soon."
Guests are sure to enjoy their time checking out all that Ladera Ranch's Rancho Mission Viejo neighborhood has to offer.
How many hotels can I expect to find in Rancho Mission Viejo?
If you're searching for places to stay in Ladera Ranch, Expedia has something to meet your needs with 25 Rancho Mission Viejo hotels and other accommodations to choose from.
If I need to cancel my hotel reservation in Rancho Mission Viejo, will I receive a refund?
Yes, most hotel room reservations are fully refundable as long as you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you have a reservation that's non-refundable, it may still be possible to cancel it and get a refund within a 24-hour period of your booking. Plug in your dates, click on "Search", then use the "fully refundable" filter to view top deals in Rancho Mission Viejo.
What are the top things to see and do in Rancho Mission Viejo?
A few places to visit in the area around Rancho Mission Viejo include Rancho Mission Viejo Riding Park, Arroyo Trabuco Golf Club, and Lucky Strike Ladera Ranch. While you're out sightseeing, Blas Aguilar Adobe and Mission San Juan Capistrano are a couple of additional sights to visit in Ladera Ranch.