Hotels near Rancho Capistrano Soccer Complex

"Property needs a little pick me up!"

"Patio/poolside furniture was falling apart and there was sand in the jacuzzi. The pool closest to the street didn’t look like it had been skimmed that day. The flooring in the hallways was peeling. The decorative pillow on my bed was stained. The bathroom light fixture was corroded and the shower curtain wouldn’t close all the way, at either end. It is an old property, and it needs some major upgrades, but you can’t beat the location. The beach attendant was prompt and the loungers were very comfortable."

"Clean and welcoming."

"Helpful staff"

"Great staff clean rooms. Clean pool. Good breakfast options "

"Paid for a 2 queen room and signed in with the mobile app. Picked up our keys around 930 pm, went to the room only to discover only one bed. Spoke to the gentleman at the front desk and he informed me that the manager who was on duty earlier in the day took it upon herself to switch us to a 1 king room without notifying us of course. So there was that. Horrible sleep but hey stuff happens. Got up in the morning to shower and get ready for the day - black mold in the shower. And not just in a random crack, this was an infestation. At that point I felt I had to ask for some kind of accommodation to be made. Three hours of sleep and no shower? I was advised that the manager, Maya, was the only person who could make any decisions regarding credits, etc but that she wouldn’t be in for another couple hours. Needless to say, we were ready to leave so I left my information so she could call or text me as soon as she arrived, which was supposed to be at 1030am. 1130 rolls around and still crickets. I finally texted the number I used for check in, and she finally responds. She initially offered FREE PARKING!! And this was after I sent her the photos of the mold. Yeah. I wasn’t pleased. It was only after I explained my plan to post reviews to multiple sites that she offered 50% off the stay, which would still have to be done via expedia. Just couldn’t make it easy. Maya was not easy to deal with and really wasn’t interested in making this right. Do better with your management choices BW"

"Impeccable staff very friendly and accommodating. Room was clean and quiet and cool."

"Enjoyed our stay "

"I will never stay here again. I had a friend came over after she was off work and she couldn’t find my room so she went to the office. I got a call that I cannot have visitors and they will call the police how is that even possible. I felt racially profiled so I went and got my deposit back and went to a different hotel. I just wanted to goto a nice beach on my short vacation but got ruined by the horrible front desk people. I will not ever stay here again. "