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Grand Park Hotel

5.0 star property
Travelers start their day with a generous breakfast buffet before choosing between poolside relaxation or exploring the surrounding area

Choose dates to view prices

The Grand Park Hotel, in a prime location, offers a breakfast buffet and dry cleaning. Guests enjoy the sunny terrace, outdoor pool, free WiFi, attentive concierge service, and luggage storage throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
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About this property

Grand Park Hotel

  • Luxury hotel
  • Consider a stay at Grand Park Hotel and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), an elevator, and concierge services
    • A 24-hour front desk, luggage storage, and wedding services
  • Room features
  • All 83 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
  • Desks and phones

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  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
8.4 out of 10, Very Good, 33 reviews
The price is P9,102
P10,558 total
includes taxes & fees
May 21 - May 22
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Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Grand Park Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Park Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Park Hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Park Hotel?

Check-out is at noon.

Does Grand Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Park Hotel located?

Situated in Ramallah, this luxury hotel is within 1 mi (2 km) of Mount Herzl, Ramallah Palace of Culture, and Church of the Holy Family. Al Manara Square and Mukataa are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ordered a room for 3 people and was given a king bed with a twin mattress on the floor. Not very comfortable for the price and a 5 star hotel. People were very nice.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking space
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Amani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable stay in Ramallah

Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand park ramallah

Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Meri

Disliked: Cleanliness, property conditions & facilities

Unclean

The room was unclean they gave us a new room but also the second was unclean
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not professional staff. Food and beverages are not in a good quality
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then
Stayed 1 night in Feb 2019
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, room comfort

Good hotel for business

Fruit platter was a nice welcome gesture, but not on my last day. Breakfast could have better coffee
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Rebecca

Very comfortable, convenient and good service. Rooms are nice and I would stay there again.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Samir

Liked: Cleanliness
Quite and close to city center and the room was spacious and convenient. TVs don’t work.
Stayed 2 nights in Oct 2018
Verified

4/10 Poor

Kunal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience. Staff needs more customer service training.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Mohammed

Liked: Staff & service, room comfort
Good,,,,,,,,
Stayed 3 nights in Jun 2018
Verified

6/10 Okay

Shakir

Liked: Cleanliness, property conditions & facilities

ترشيحا

اعتقدنا انه يوجد في الفندق بركة سباحه ولكن للاسف لا يوجد كما هو مصور التي رايناها والاولاد غضبو كتيرا
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really a delight for the price!

They greeted with a drink; best latte I have had in a long time. Very clean and comfy room.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Suheir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Pleasurable
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is really thoughtful and people are very nice. When some problem occurs, they solve it immediately.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Nice hotel with a nice swimming pool.

Nice swimming pool but lack of entertainment at the hotel and nearby.
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Erik Sundblad

Liked: Room comfort

Don't come for the pool

Clean, spacious and comfortable hotel. However, pool might not be open as it's often reserved for wedding parties and other groups of people. If open, expect absolute mayhem, with large crowds of people.
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

نظافة متوسطة - أستغرب كون الفندق 5 نجوم

الموقع جيد - الاستقبالجيد- معاملة عمال الاستقبال جيدة - لكن نظافة الجناح ليست كما يجب السجاد- بلاط الحمامات-
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Mohamed is amazing and super personable Same with Summer at front office
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Muffin

Liked: Property conditions & facilities, room comfort
So far so good! I'm sure it's the best hotel in the area.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Not worth the price.

The staff could be a little friendly.