Renaissance Raleigh North Hills Hotel is strategically located near Shelley Lake Park and Crabtree Valley Mall. Guests can shop on-site, dine at 41Hundred restaurant, or enjoy a cocktail at the bar. The hotel offers free WiFi in common areas, express check-in, and helpful staff.
Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 18.00 per person
Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
Fee for in-room wired internet: USD 9.95 per night (rates may vary)
Valet parking fee: USD 27 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Renaissance Raleigh North Hills Hotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Renaissance Raleigh North Hills Hotel?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Renaissance Raleigh North Hills Hotel on May 31, 2026 start from P12,281, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Renaissance Raleigh North Hills Hotel?
Check-in start time: 4 PM; Check-in end time: midnight.
What time is check-out at Renaissance Raleigh North Hills Hotel?
Check-out is at noon.
Where is Renaissance Raleigh North Hills Hotel located?
Located in North Hills, this hotel is 0.1 mi (0.1 km) from North Hills Shopping Center and within 3 mi (5 km) of Shelley Lake Park and Crabtree Valley Mall. Pullen Park and North Carolina Museum of Natural Sciences are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 653 out of 1000 reviews
10 - Excellent
653
Rating 8 - Good. 201 out of 1000 reviews
8 - Good
201
Rating 6 - Okay. 83 out of 1000 reviews
6 - Okay
83
Rating 4 - Poor. 34 out of 1000 reviews
4 - Poor
34
Rating 2 - Terrible. 29 out of 1000 reviews
2 - Terrible
29
Reviews
Verified
10/10 Excellent
Richard
Mar 27, 2026
Always a great time staying here. Staff is friendly and accommodating, the room was clean.
I really enjoyed my stay. Staff provided exceptional customer service. Very friendly and welcoming. The area were the hotel is offer a large variety of restaurants, shopping and things to do.
The hotel is very well located, and the property itself is beautiful. The room was clean and comfortable, and the overall atmosphere of the hotel is very nice. I had a pleasant stay and would definitely stay here again.
Restaurant and room service were delicious. Service was good here. Biggest issue is room feels so old and outdated and not well thought out and put together along with lots of stains on carpets in hallway and in rooms.
Parking is complicated. Getting to the Lobby is an adventure. Once there, the staff was very friendly, the room was spotless and the bed was so comfy. The lighting in the room is insufficient for reading.
H
Staff were great. Hotel was nice but there were loud drunks in the hallways all night. Made sure to get a room for the wife with a tub and the tub wouldn’t hold water. Finally the parking is under the hotel and it is terrible. If you follow the signs you will just drive in circles all day
Fabulous property in the heart of North Hills! Everyone there was SO NICE and eager to help in any way. Everything is CLEAN and very nicely appointed. The breakfast and bar were great with exceptional service at every turn. Parking was FREE in the garage below and easy to find. LOVE this property, definitely recommend!
Well laid out and easy navigation. Front desk staff was wonderful. Easy free parking and access to hotel. Will definitely stay again when visiting a friend who lives within walking distance.