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"The hotel is very comfortable & the decor staff were professional, polite, knowledgeable about the area & helpful. The person cleaning our room was very good. "

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"Fab luxurious hotel, quiet, clean, spacious and very close proximity to the Bristol Hippodrome and Bristol harbour side. Family friendly. "

"Lovely 2 night stay at this hotel. All staff helpful and friendly. Room comfortable with no issues at all. Lovely shower. Breakfast was much better than I expected as it was free with booking. Pancake machines were amazing! Would definitely stay again if I came to Bath again. So well located with easy walk right to centre of city. "

"Excellent Hotel would definitely stay again *****"

"Quiet and quaint. The staff was friendly and helpful. Breakfast was delicious. The room was spacious and uniquely decorated with comfy bed."

"Comfortable stay in a great location with parking. Very good breakfast with a nice river view"

"We booked the hotel as we were attending a wedding nearby. When we arrived we went to the lounge for tea. I was in awe of the two ladies on the reception/bar. They were probably doing the job of 4 people and nothing was too much trouble. The room was clean and we had a great couple of nights sleep! If we ever need to stay in the area again I would gladly return."

"We had a great experience. We opted for some balloons as a surprise for a birthday, which we’re waiting in one of the rooms upon check-in. Our check-in experience was personalised, with staff referencing what we’d done during the day, as it was noted on the pre check-in competed online, as we were arriving late. Nice to have a city hotel with a pool, sauna and steam room, which made for a nice start to the following day. Breakfast was great, with hot food made to order, along with honey from the hives on the roof of the hotel - a great touch. "