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La Palma Polo Hotel

4.0 star property
Guests find refreshment at the poolside bar or nearby shopping, with two outdoor pools and a spa offering rejuvenating experiences

Choose dates to view prices

La Palma Polo Hotel offers a tranquil retreat with massages at LUM spa and outdoor pools. Enjoy all-day meals at the restaurant, including free continental breakfast. Multilingual staff assist with express check-in/out, in-room WiFi, and valet parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is P7,287
P8,232 total
May 25 - May 26
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does La Palma Polo Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at La Palma Polo Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at La Palma Polo Hotel on May 25, 2026 start from P7,287, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Palma Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at La Palma Polo Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at La Palma Polo Hotel?

Check-out is at noon.

Does La Palma Polo Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 20 per vehicle applies.

Where is La Palma Polo Hotel located?

Set in Puembo, this family-friendly hotel is within 12 mi (20 km) of Ilaló, Scala Shopping Mall, and Paseo San Francisco. Cumbaya Park and University of San Francisco Quito Campus are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 148 out of 191 reviews
Rating 8 - Good. 28 out of 191 reviews
Rating 6 - Okay. 6 out of 191 reviews
Rating 4 - Poor. 2 out of 191 reviews
Rating 2 - Terrible. 7 out of 191 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities
Beautiful place for a family stay. The room is a lovely villa overlooking a small artificial lake, and breakfast was served directly to the room in its own cozy dining area. The recreational areas are excellent, including a charming horse area that adds a special touch to the experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is just a great place to retreat from the world and relax
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel if you want to relax with family.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot near the airport!

Beautiful surroundings and hotel!! Had the best service and breakfast. I really enjoyed the gym. I highly recommend it!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Geraldine Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, the room was clean, food excellent. Only one complaint. They use air fresheners that gave me a headache. Very toxic. Quiet and beautiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure heaven!

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Edenic Gem!!

Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beautiful room with kitchen. The bed was so comfortable and the food fantastic. Awesome gym, with paddle courts, tennis and pickle ball. Fantastic to watch the Polo too. Loved the 3 Swimming pools.
We got to watch a wonderful Polo Match.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Francisco

Liked: Staff & service, property conditions & facilities
The girls in the Spa they don’t know about massage,next day I was hurt
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Wasseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. Wish we had stayed longer, but we were just in-transit
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, amenities
Room, restaurant, food and staff were beautiful. Room is not sound proof so you can hear your neighbours like they are in the room with you, and there was a wedding on so the music and speeches sounded like they were in your room until 1:30am. Contact hotel directly as hotel unresponsive via hotels.com app.
Garden room
Garden room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility and wonderful staff. We will definitely be back!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Wish we could have stayed longer.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, well kept grounds. Great retreat from the city noise.