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Hotel Reina Isabel

3.5 star property
Attentive staff create a welcoming atmosphere at this central hotel, with spectacular terrace views and complimentary bikes for exploring.

Choose dates to view prices

Just steps from Independence Square, Hotel Reina Isabel combines hospitality with convenience. Guests start their day with a manager's reception, then can exercise in the gym or relax on the terrace. The hotel offers free WiFi in all rooms, bicycle rentals, and daily newspapers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
The current price is P4,952
P5,540 total
Jun 20 - Jun 21

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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 6.25 per pet (varies based on length of stay)
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.75 for adults and USD 18.75 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Reina Isabel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 6.25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Reina Isabel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Reina Isabel on Jun 20, 2026 start from P4,952, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for a fee.

What time is check-in at Hotel Reina Isabel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Reina Isabel?

Check-out is at noon.

Where is Hotel Reina Isabel located?

Located in La Mariscal, this hotel is 0.2 mi (0.4 km) from Foch Square and within 3 mi (5 km) of Independence Square and Catedral Metropolitana de Quito. Quicentro Shopping and Atahualpa Olympic Stadium are also within 3 mi (5 km). El Ejido Station is 13 minutes by foot and Pradera Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are perfect. The staff are awesome. Breakfast was amazing. Hot tub was really nice so refreshing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Clean room, centrally located and good breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Great staff and room, stayed in the back tower, no noise.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every trip to Ecuador I would stay at this Hotel. The rooms a very spacey and roomie always clean the staff is very friendly and the staff speaks very good English so there's no misunderstandings if you're planning to eat the restaurant inside the hotel has the top of the line food everything on it very delicious
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and great helpful staff. Premium decor and royal feel.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

marco

Liked: Cleanliness, amenities, property conditions & facilities
Everything specially The staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Nice room. Easy check in. Nice breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but a little out of the way

Fully-equipped gym :) Delicious dinners, but buffet breakfast lacked variety.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent breakfast
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Kyeong-Sook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderately priced but clean, quiet, in a good location with wonderful selections for breakfast!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ian

Fantastic hotel all around. The staff was great, the area was nice (shops, food, markets all close by), a great gym in the hotel and very clean!
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent staff.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Annefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel with good breakfast including.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful. Dining facilities on site and room spacious and comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Maralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and well situated for us first timers to Quito. The food in the hotel's restaurant was delicious. We enjoyed our visit.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mitchell W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly. The restaurant food was very good and there were many places to eat and drink around the hotel.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel, and great customer service.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

JIANYI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel's public areas and room were clean and tidy. The bed was comfortable. Staff are friendly and helpful. The breakfast was included and was rich in variety. The dinner dishes were very good too. The value for money of this hotel is excellent.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was all excellent and the coffee was amazing. Love the whirlpool tub.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

miguel

Very clean and safe
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor, gym, high quality breakfast, polite staff
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet and peaceful atmosphere of the place
Stayed 1 night in Jul 2024