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Hotel Criol

3.5 star property
Hotel in Querétaro with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Hotel Criol in Downtown Querétaro offers a quiet garden retreat near key attractions like the Josefa Ortiz de Domínguez Auditorium and the Aqueduct of Santiago de Querétaro. It features a business center, outdoor pool, and highly praised staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is P3,521
P4,331 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama queen

1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama queen

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con jacuzzi (interior o exterior)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con tapanco y jacuzzi interior

1 bedroom, premium bedding, in-room safe, individually decorated

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Estándar 1 cama King

1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe

Highlights

Patio
Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 14 min walk - 1.2 km
  • Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪María y su Bici Choza Asadores - ‬2 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Maruca - ‬2 min walk
  • ‪Mulhouse Crepes & Coffee - ‬1 min walk

About this property

Hotel Criol

Hotel located in Downtown Querétaro
You can look forward to a terrace, a garden, and a library at Hotel Criol. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • A 24-hour front desk, concierge services, and tour/ticket assistance
  • Luggage storage and a front-desk safe
  • Guest reviews say great things about the central location and helpful staff
Room features
All guestrooms are individually decorated, and boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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  • Air conditioning
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  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

Does Hotel Criol have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Criol?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Criol on Nov 23, 2025 start from P 3,521.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Criol pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Criol?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hotel Criol?

Check-out is at 11:30 AM.

Does Hotel Criol provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Criol located?

Located in Downtown Querétaro, this hotel is steps from Ignacio Mena Rosales House of Culture, Church of the Congregation of Our Lady of Guadeloupe, and Plaza de Armas. Government Palace and Casa de la Zacatecana Museum are also within 5 minutes.

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Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The architect style and the relaxing areas.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Ziad

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant & clean. Good service. Great breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, great area, clean, staff very welcoming. My room was in the ground level and you could hear everything including conversations in the lobby. I would return and request another room further away from the entrance
Stayed 1 night in Jul 2025

10/10 Excellent

graham

The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place , great service
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really cozy place with all the convenience of large hotel located in the heart of Queretaro. A really good place to stay...
Stayed 1 night in Sep 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel, outstanding service happily reset the AC and quickly fixed the drain to the tub (both our own fault)
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here with our children. Very cute place. Beds were comfortable and the rooms were very clean. We enjoyed being close to the plazas.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a beautiful setting. I will continue to stay here when in Querétaro.
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Definitely enjoyed the location and amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property overall and conveniently located in the historic center of QUERETARO!!
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, close to multiple dining options. Nice room, no mini refrigerator though. Easy Uber access. Very hard mattress.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. Lots of dining options within walking distance. Appreciated the airport shuttle service. Overall great stay. I would stay here again solo or with family.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel. Kind staff

Fabulous in every way.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfrida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. We have a great vacation. Location amazing. We will be back soon.
Stayed 2 nights in Sep 2024