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HOTEL & SPA DOÑA URRACA QUERETARO

3.0 star property
Hotel with free breakfast, near Josefa Ortiz de Domínguez Auditorium

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Photo gallery for HOTEL & SPA DOÑA URRACA QUERETARO

Restaurant
Terrace/patio
Terrace/patio
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Single Room, Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Single Room, Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Desk
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Iron/ironing board
  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020

What's nearby

  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
  • Puerta la Victoria - 15 min walk - 1.3 km
  • Corregidora Stadium - 5 min drive - 3.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Don Amado - ‬2 min walk
  • ‪Maria y Su Bici - ‬2 min walk
  • ‪Cenaduria Blas - ‬1 min walk
  • ‪Cafeteria la Palma - ‬3 min walk
  • ‪El Jardin de Azu - ‬1 min walk

About this property

HOTEL & SPA DOÑA URRACA QUERETARO

Hotel near Aqueduct of Santiago de Querétaro
Josefa Ortiz de Domínguez Auditorium is located near HOTEL & SPA DOÑA URRACA QUERETARO, which provides free full breakfast, a terrace, and designer stores on site. Treat yourself to spa services, such as a sports massage, a body scrub, or a manicure/pedicure. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Free bicycle rentals, an elevator, and 2 meeting rooms
  • A 24-hour front desk, local meal delivery service, and concierge services
Room features
All guestrooms at HOTEL & SPA DOÑA URRACA QUERETARO feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Balconies or patios, daily housekeeping, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 1:00 PM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Private wine tours

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

& Spa Dona Urraca Queretaro
HOTEL SPA DOÑA URRACA QUERETARO
HOTEL & SPA DOÑA URRACA QUERETARO Hotel
HOTEL & SPA DOÑA URRACA QUERETARO Querétaro
HOTEL & SPA DOÑA URRACA QUERETARO Hotel Querétaro

Frequently asked questions

Does HOTEL & SPA DOÑA URRACA QUERETARO have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is HOTEL & SPA DOÑA URRACA QUERETARO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL & SPA DOÑA URRACA QUERETARO?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL & SPA DOÑA URRACA QUERETARO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL & SPA DOÑA URRACA QUERETARO?

Check-out is at noon.

Where is HOTEL & SPA DOÑA URRACA QUERETARO located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Plaza de Los Fundadores and Aqueduct of Santiago de Querétaro. Ignacio Mena Rosales House of Culture and Plaza de Armas are also within 5 minutes.

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HOTEL & SPA DOÑA URRACA QUERETARO Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property. Breakfast was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. I won’t want to stay anywhere else
Stayed 4 nights in May 2025

10/10 Excellent

LUIS GERARDO

Liked: Cleanliness, amenities, property conditions & facilities
Super!
Stayed 1 night in Jun 2025

10/10 Excellent

trout

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything.
Stayed 3 nights in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Stayed 6 nights in Apr 2025

8/10 Good

Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Stayed 3 nights in Mar 2025

4/10 Poor

Enrique

Liked: Staff & service
Disliked: Property conditions & facilities
Tiene un muy buena ubicación. El A.C no trabajaba , la regadera está tapado y salía muy poca agua , dos focos en el lavabo y un foco fundido. Me cambiaron de cuarto y el neumático del agua o un motor del A.C de algún cuarto vibraba en la madrugada y no dejo descansar …..
Stayed 3 nights in Jul 2025

8/10 Good

Tanya Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Stayed 7 nights in Jul 2025

10/10 Excellent

Aldo

Stayed 3 nights in Jul 2025

10/10 Excellent

Ziad

Stayed 1 night in Jun 2025

8/10 Good

Aideliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio y localización
Stayed 2 nights in May 2025

8/10 Good

Emanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella e camere molto ben arredate. Il personale è per la maggior parte ben istruito e gentile. Le camere al piano terra sul giardino hanno problema di zanzare, quelle al 1 piano un po’ meno ma meglio dotarsi di spray e prese anti zanzare. Gli armadi sono piccoli. Colazioni eccezionali con vasta scelta, cene discrete. Giudizio finale molto buono.
Stayed 7 nights in May 2025

10/10 Excellent

Fausto

Stayed 1 night in Mar 2025

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities
Chocaron mi
Stayed 2 nights in Mar 2025

10/10 Excellent

sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta!! Es hermosa la propiedad, es apacible con una bella vista dentro del hotel. todo el personal es super amable y tiene una excelente ubicación. Cada que pueda regresaré a hospedarme ahí!
Stayed 2 nights in Apr 2025

2/10 Terrible

Maria del Carmen

Stayed 2 nights in Apr 2025

8/10 Good

Jean Michel

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

katyanna

Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2025

8/10 Good

Jeffery

Stayed 2 nights in Dec 2024