Puno hotel rooms a the Sonesta Hotel

"The hotel staff were all friendly and helpful. We needed our converter to work and the maintenance person came right up to insert a connector so that it worked. Breakfast was good with variety of choices. Location good for walking to restaurants and markets to buy fresh fruit and water."

"Great room, amazing breakfast, and property"

"El desayuno solo lo ofrecen de 6 a 830 am algo difícil para los que no tienen que madrugar. Ruidos desde las 6 am que imposibilitan dormir. Lo demás bien!"

"This is a traditional hotel, very clean, but hot water was not smoothly regulated. The water was shut down the very next day at 9 AM to fix the hot water issues. Then why I gave it a 5 stars rating? It is because of the staffs. From checking in, they were friendly and smiling, went out of their ways to help us finding our room. I was sick later that day and they asked how I was doing whenever they met me. When the water was shut, they carried two 5 gallons pails with water to our room. The staff made it like home. If we ever come back to Puno, this is where we will stay. "

"Fantastic position and great, helpful staff. However, on the 6th floor, the shower pressure is a drizzle!"

"Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping."

"Had a lovely stay here. Staff was super kind, helpful and we had everything we could need. For 5sol per person, you can get a simple breakfast served on the 5th floor, there you can also socialize and play board games in your free time."

"Just noisy and no blackout drapes at all."

"Average really. The hotel's main draw is that it's situated within the main square. I asked for laundry service and this was very expensive. 3 t-shirts, a cargo pant, few underwear and a lightweight jacket came to around 12 USD in the end. They even called my room asking for more money because the jacket was cleaned differently apparently. Breakfast was decent. The room looked dated and need of modernization."