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"The staff were very friendly. The hotel is quite nice and the rooms are very spacious. The hotel is quite cold. We had a space heater in our room and an extra blanket on the bed. The breakfast is okay. The coffee wasn’t very hot. The area around the hotel has lots of restaurants and bars which is lovely. "

"What a great hotel! The breakfast was the best I ever had at a hotel. They were very friendly and helpful. If I ever return to Puno, I will for sure be staying here again. What a beautiful place. "

"Beautiful large rooms, hot showers, great location. The breakfast was large and delicious. The staff were friendly and helpful. "

"Staff were very nice. Packed us breakfast to go as we needed to leave early."

"Great stay"

"Wow! Really loved this stay! It’s an Eco Lodge on the water… so eco friendly water/power use here… but was still so modern and comfortable! … slightly away from the other tourists, so was very calm and beautiful Made for a peaceful beautiful evening on the water. Would recommend 100%! …thank you for having us! 🙏"

"A beautiful place to stay with great views. We weren’t able to do any tours as we both went down with altitude sickness, obviously not the fault of the hotel, but the staff we very helpful and attentive and turned what could have been a bad experience into a very pleasant stay. "

"Nice clean hotel, located very close to Plaza d’Armas. All the staff members are very nice, helpful and friendly except for one lady with glasses, who works the reception in the evening. She was rude, always on her phone and acted like we were disturbing her. She even told me not to get was from the dining area even if the other receptionist in the morning said I could help myself. Other than this employee the others were so helpful. They even made me a breakfast box to go as I had to leave on an early morning excursion at 5:00 am. "

"Location is great and staff were very helpful."