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"I have two perspectives. Mine and my wife’s The property is located in a nice contemporary area. Across the street is a central mini garden/walk way that vendors and street performers are located. On another corner across the street is a very nice high end buidling full of department stores. On B1 floor is a food court with nice restaurants and foodie places. The door man/woman staff are very helpful always opening the doors and arranging taxis etc. The registration front desk are also super helpful and nice. I enjoyed talking to them. The room we had had kingsize bed with view if the city 16th floor. The room has amazing technology. The lighting system was magnificent. The curtains are electronically controlled. The toilet has the latest Washlet technology which opens and shuts the lid automatically and has a dryer. The bathroom has a nice tub on one end and a nice shower on the other end of it. I used the bathtub and took advantage if the bath salts the hotel provides. The faucet and spay wand are most convenient for the bathtub. It was the first kne that I have seen that has a trigger button on the spray wand so that you can rins when needed. It doesn’t just continuously spray water when it’s turned on. The bed, comforter and pillows were soooooo comfortable. I slept like a rock. The closets are very sleek and modern. I had to do laundry and the hotel room had a nice cloth sack for me to carry our laundry to a facility only 1 and 1/2 block away."

"This is an outstanding hotel. I regret that either I didn’t notice or it wasn’t posted that the pool and sauna were being renovated. Aside from that, everything was great. "

"Hotel was old, not the cleanest"

"A fabulous hotel that I return to time after time. For me, it’s like home from home."

"Hotel is very good rooms are well maintained some of the furniture is a little worn. I’ve stayed at this hotel several times the staff isn’t so friendly no parking offered and I wouldn’t say the gym is really a gym"

"A true relation escape, everything is perfectly considered and beautiful done. The onsen is wonderful and the dining top level (although expensive)"

"Well designed hotel, and the staff were very kind and helpful. We enjoyed the location and neighbourhood as well. However as some others have noted, it is VERY damp and smells musty despite the A/C and fan being on. We were there for one night so it was ok but would not have stayed if longer than that despite how affordable it was. "

"Overall, the hotel is conveniently located, and I was satisfied with the staff’s service and attitude. However, the room was quite small, and the bed could only be accessed from one side. The bathroom was also not ideal—the bathtub was too high and water easily spilled onto the floor, which could be unsafe. Overall, the stay was acceptable, but there is room for improvement."

"From the moment you step onto the property the staff and ambience takes your breath away. The views are stunning. The service was 11/10. They upgraded our room without us asking as they knew we were celebrating a special occasion. The Chinese restaurant was delicious! My only regret with my booking was choosing to stay one night. If I stayed for two nights…I probably would never want to leave. The only minor inconvenience was that the room doesn’t offer many outlets for personal use. I needed to unplug the humidifier or room scent diffuser to use my Dyson or charge my devices. "