"We had an enjoyable stay at Servatur Altamar overall. The room was lovely, with a high balcony and absolutely gorgeous views over Puerto Rico,definitely one of the highlights of the hotel.
Breakfast was excellent every morning, with a great selection and plenty of choice. Check-in was also quick and easy.
The main disappointment was the room cleaning. Our room was only cleaned once during our stay, and we actually had to ask for it to be cleaned, which isn't what I would expect from a hotel stay.
The pool area was nice, although it's worth knowing that floats and ball games aren't allowed in the pool, which may be disappointing for families with children.
We can't really comment on the evening entertainment as we went out every night. The lifts can also be a bit of a nightmare to wait for, although this seems to be fairly standard for the hillside hotels in Puerto Rico.
Location-wise, the elevated position gives you fantastic views, but it does mean you're quite limited on where you can comfortably walk. The nearby Europa Shopping Centre is easily accessible, but we found that a taxi was really needed to go anywhere else.
Overall, a good stay with fantastic views, a lovely room and great breakfast. With more consistent housekeeping, it would have been a much better experience."
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