Hotels with Waterparks in Puerto Rico Island, Puerto Rico

"We loved the overall setup. We stayed in the Brizas section, which is in need of renovation and, fortunately, scheduled for updates. Next time, we’ll most likely stay in the Vistas. The check-in process took far too long—about an hour and a half—which was definitely a drawback. One night, the fire alarm went off at 3 a.m. with no explanation or guidance from the staff, and repeated attempts to reach the front desk went unanswered. Needless to say, my wife was quite shaken by the experience."

"Room needs upgrades or updates. It smells old and of pets. Wear and tear is visible on the furniture and other items. "