Puerto Rico Island hotel rooms a the Highgate Independent

"Everything was amazing-great the staff are very kind you can definitely just relax as soon as you arrive "

"I am very satisfied and happy in overall. All staff members were very polite and gave great service. "

"I really enjoyed the pool and the hot tub. Only went in the evening and was not crowded. Beach access was nice but the beach area was not cleaned. Previous places I have stayed cleaned the beach. The room was huge, had washer dryer which was helpful, kitchen table was nice to have. But over felt dirty the couch looked gross. The girl who checked us in was super nice and helpful. The second girl I worked with about the parking voucher not working had a bit of an attitude. "

"I did not like the bed. Mattress uncomfortable. Towels very rough. Sometimes not internet conection."

"No ppl put towels on chair early in the morning and never come back so no one can use the chairs and the hotel allows it This place is way over priced for amenities and services available. This place was under construction the whole time we were there, and Expedia never said anything"

"The rooms are clean but they need an update. "

"The pool was too crowded for me. The room was not cleaned twice, When I called to let them know they weren’t accommodating. I literally had to go looking for the cart because we have no toilet paper, no Kleenex, no clean towels and last but not least no coffee, coffee cups or sugar. I love the hotel and the employees were very friendly and polite. The cleaning stuff needs to be trained starting with the person answering the phone when one calls with issues. "

"Great location near airport and beach"

"Free breakfast that is good enough."