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"We’ve stayed at several all‑inclusive resorts, so we generally know what to expect. This property had a few highlights, but also several things that didn’t work well for us. Pros • Swim‑Out Room: The room was ready on arrival, and the pool was clean and well‑maintained. The foliage had recently been trimmed very low, so it felt less private than expected. • Friendly enough staff Things to Know • Room Layout: There is no table or chairs inside the room. We enjoy playing cards, and without a proper surface, our options were limited to the bed, floor, or an outdoor lounge chair. The only table-and-chair setup was by the main jacuzzi & noise. • Noise Level: The resort is highly energetic, with music and activities running all day until about 11pm. If you enjoy a lively atmosphere, you may love this, but those sensitive to noise may find it overwhelming (even in a building close to the beach). • Food: The food was hit‑or‑miss for us. *Mostly miss*. You also cannot take food back to your room without a major issue. You have to order from a reduced option room service menu. • Storage: The room has limited storage—just a few hangers and two small drawers—so longer stays may require suitcase living. • Vacation Club Invitations: Staff approached us several times to attend a presentation. Overall, this did not align with what we were personally looking for in a resort. It would be a good fit for those who prefer to be entertained/high energy environments. "

"The rooms aren’t the best. It’s fine though since you arent in there much. If you get the yellow bracelet you don’t have much available to you. I had the blue and we were allowed at the VIP beach which is MUCH better than the Cofresi one. Alcohol is pretty good and buffet food it not bad. You are only allowed a certain amount of restaurant reservations depending on how long your stay is. For a week it’s 2-3. I’m guessing it’s more if you stay longer."

"We loved the room and the location, just the shower would flood a little but that was our only complaint!"

"Food wasn't the best. But if you're looking for a cheap holiday, close to the beach its great. The staff are amazing. Definitely would go back!"

"Staff and owner Amado were exceptionally accommodating and very professional."

"The front desk staff is mean, unhelpful and dismissive. The rest of the staff is lovely. The rooms have a smell of mold or some other unpleasant smell. I nearly got asthma after two nights. I would not return due to management/front desk staff and the mold/odor situation. "

"Everyth"

"Everything was so great! Relaxing and great food. The staff was so helpful and kind. "

"Expedia listed this property as 4 star, other internet sites list it as 5 star. Although there may well be parts of the resort that are 4 or 5 star, my "standard" room certainly was not. Broken window in my room, busted furniture, broke tiles, power to my room unstable frequently going out. The resort moved me to a different room that was not much better. The power in the room stayed on, but still damaged woodwork, broken tiles, wires off security alarm on slider door, ceiling fan filthy and worn, ceiling vent caked with filth, just awful. And at the resort's steakhouse restaurant, when diners at the next table went to the salad bar, one of the property's stray cats jumped up on the diner's table eating off the plates, absolutely atrocious. I complained to Expedia that they misrepresented this resort as 4 star, and that Expedia listed the "standard" room as having a separate bedroom, which none of the standard rooms had. Expedia offered to relocate me to different lodging, but they were not willing to relocate me to equivalent lodging of an all-inclusive ocean front resort. All Expedia offered me were hotels that were not all-inclusive, not ocean front, and hotels not resorts. So then i replied to them that since they could not, or would not, relocate me to equivalent lodging, i would accept their alternate offer of financial compensation. After multiple communications to them, they refused to reply. So no relocation and no financial compensation."