Hotels with Waterparks in Puerto Plata, Puerto Plata

"The place is georgous, restaurants take cards! When staying here you should for at least a week to see all the sites.... Amazing place I plan to come back!"

"Villa was amazing extremely clean, friendly owner, friendly staff ,security up the wazoo.. made you feel super safe. property was amazing so much so that I look into getting a condo there. definitely will have a return visit but more of a relaxation visit this time. Where I can enjoy the property and the grounds more"

"The owner and staff were amazing "

"In general the staff was friendly but poorly trained and had very limited communication skills. Suite was very modern but not practical. (Only mirrors in bathroom. Bathroom lights so poor hard to shave. Electricity failures common, water would cease running without warning. Particularly bothersome in the shower. Air conditioning so loud when on that it couldn't be used while sleeping. Beach had fancy beds rather than lounges, but no where near enough to handle the crowd. Guest joke, "ask...

"Great stay, beautiful place"

"They had to call out the technician for the bathroom, but his demeanor was hurendious. Bad customer service in his part, some German man with no customer service skills. Guess he was mad to be called out for 5 minutes to our villa to use a plunger only. Well the bad experience came about when we checked out and all of a sudden, the surprise visit from hotel staff that we MUST pay for a clogged toilet or they will charge my credit card. Spoke to another German lady and as they put her to speak to...