Hotels with Swimming Pool in Puerto Plata, Puerto Plata

"I loved my stay at Iberostar Waves Costa Dorada. My check-in was a little rough at first because my room was mixed up with my in-laws’ room and one of the keys wouldn’t open. However, the staff fixed everything quickly, and after that, it was smooth sailing. The room was perfect—very clean and comfortable—and they even had an extra bed ready for my son. The staff was amazing from check-in to check-out. Everyone was friendly, welcoming, and fun, and I truly enjoyed interacting with them throughout our stay. A special shout-out to the Kids Club staff—they were incredible. I loved them, my son loved them, and they were absolutely wonderful with the kids. My son woke up every single day excited and ready to go to the Kids Club. The activities and itinerary were fantastic, especially the Christmas Eve celebration. I would definitely book this resort again with my family and highly recommend it."

"Customer service from Expedia was excellent service "

"Everything was really good The rooms The food Most the I love was the attention the re receptionist from desk jJack and Edeliza Omg those 2 guys were really good "

"This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone. "

"clean room,great staff,great amenities and activities"

"The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there."

"EXELLENT"

"Extremely well kept and maintained property, the staff truly seems to understand the whole ethos of hospitality."