Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
Hyatt Ziva Riviera Cancun offers nine refreshing pools, Asian cuisine, and kayaking adventures while children enjoy dedicated play areas and activities

Choose dates to view prices

This all-inclusive beachfront resort offers relaxation and adventure. Enjoy Pilates, kayaking, or the free water park. With ten unique restaurants, a spa with deep-tissue massages, and impressive pools, it's perfect for families.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
The current price is P18,977
P23,185 total
includes taxes & fees
Jan 28 - Jan 29

Room options

Available filters for rooms
Showing 29 of 29 rooms

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 62 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4

Suite Master with Ocean View

  • 102 sq m
  • Sleeps 2

Suite Master with Ocean View

  • 128 sq m
  • Sleeps 4

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(31 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

7.8 out of 10
Good
(18 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Ocean Front Junior Suite Double

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

Preferred Club Master Suite Ocean Front King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Water Park View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds

Junior Suite Water Park View King

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Separate bedroom
Premium bedding
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5

Suite Master

  • 128 sq m
  • Sleeps 4

Suite Junior

  • Sleeps 3

Suite Junior

  • Sleeps 4
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About the neighborhood

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Ojo de Agua Beach - 10 min drive - 6.4 km
  • Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Blue Moon - ‬16 min drive
  • ‪Swim Up Bar - ‬16 min drive
  • ‪Bistro El Beso - ‬17 min drive
  • ‪Route 66 - ‬16 min drive
  • ‪Le Chique - ‬4 min walk

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Beach
Consider a stay at Dreams Puerto Morelos Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy paddleboards, Pilates, and fitness classes at this property. Treat yourself to a sports massage, aromatherapy, or a manicure/pedicure at the onsite spa. Be sure to enjoy Asian cuisine at one of the 10 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a terrace.
You'll also find perks like:
  • 9 outdoor pools and a children's pool, along with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Supervised childcare (surcharge), a paddleboard on site, and a banquet hall
  • Water sports equipment, tour/ticket assistance, and ATM/banking services
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and pool
Room features
All 437 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Jetted tubs, rainfall showers, and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Puerto Morelos Resort & Spa - All Inclusive?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Dreams Puerto Morelos Resort & Spa - All Inclusive on Jan 28, 2026 start from P 18,976.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Puerto Morelos Resort & Spa - All Inclusive pet-friendly?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, pilates classes, and more.

Where is Dreams Puerto Morelos Resort & Spa - All Inclusive located?

This family-friendly Puerto Morelos property is located near the beach, within 2 mi (3 km) of Petempich Bay and Puerto Morelos Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco are also within 9 mi (15 km).

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Reviews

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.8

Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 571 out of 1344 reviews
Rating 8 - Good. 334 out of 1344 reviews
Rating 6 - Okay. 195 out of 1344 reviews
Rating 4 - Poor. 112 out of 1344 reviews
Rating 2 - Terrible. 132 out of 1344 reviews

Reviews

10/10 Excellent

Chantel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Stayed 3 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .
Stayed 3 nights in Jan 2026

10/10 Excellent

Frank M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and respectful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Food was great and kids club was awesome.
Stayed 7 nights in Nov 2025

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Stayed 6 nights in Nov 2025

10/10 Excellent

Ernesto Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from Jesus at the bar, Luis in the buffet, Jaquelina from animation, and Kenya at concierge.
Stayed 6 nights in Nov 2025

10/10 Excellent

khursheda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good family hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Jaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was really nice i enjoyed my stay would definitely recommend again
Stayed 4 nights in Oct 2025

10/10 Excellent

brittany

Liked: Cleanliness, amenities, property conditions & facilities
It was a relaxing vacation
Stayed 4 nights in Oct 2025

2/10 Terrible

Hertzel

There was it beach
Stayed 4 nights in Nov 2025

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, awesome bar, great food, excellent service
Stayed 6 nights in Oct 2025

8/10 Good

Vasudeva Kurup Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome with numerous pools and restaurants and bars.
Lizard commonly found here. Harmless though
Coinee or something commonly found here
Stayed 4 nights in Sep 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 5 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, amenities
Clean rooms. Just needs general maintenance which I imagine can be difficult in a humid climate. Dont be afraid to ask for another room if you want a better view, they are acommodating. Service was prompt and outstanding. Would recommend this resort on a budget.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, they really go above any other resorts we have been to.
Stayed 7 nights in Sep 2025

6/10 Okay

Blair

Staff were wonderful and very helpful! The room was clean but a bit outdated. The pullout sofa bed was a very hard, old and stained mattress. And the room wasn’t very big. The activities were amazing and very kid friendly! Wish they mentioned it is not beach front. There is a small access point to the beach but it’s rocky and not pretty at all. The restaurants were decent. Food wasn’t bad at all. The water slides and pools were our favorite part. Kids loved the waterslides! Night shows were great as well! Overall, it’s a good resort.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a reasonable price.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I really enjoyed our stay and will be back!
Stayed 4 nights in Aug 2025

8/10 Good

yoke yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet,staff so nice and polite.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was helpful and accommodating throughout the stay.
Stayed 3 nights in Aug 2025

8/10 Good

Kiara Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is extremely nice and welcoming, the food is good. The room could use a refresh. But overall, we will be returning every year.
Stayed 4 nights in Oct 2025

8/10 Good

Liah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 5 different restaurants and food was good.
Stayed 4 nights in Aug 2025

8/10 Good

Yilin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it had beautiful pools. There is no beach though which is a big drawback
Stayed 6 nights in Sep 2025

10/10 Excellent

Suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I would visit again
Stayed 3 nights in Jul 2025

10/10 Excellent

Hiriti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay!
Stayed 5 nights in Jul 2025