Verified
2/10 Terrible
Néstor
Oct 7, 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poco serio hotel
Néstor
Stayed 4 nights in Oct 2020
Terrazas Del Lago
3.0 star property
Guests start their mornings with a hearty breakfast buffet before taking advantage of convenient amenities like self parking and helpful concierge services
Choose dates to view prices
Photo gallery for Terrazas Del Lago
At Terrazas Del Lago, travelers enjoy a delicious breakfast buffet to begin each day. The property offers practical comforts including free WiFi in common areas, a TV in the lobby for catching up on news, and useful laundry facilities alongside self parking.
Reviews
2.02.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Laundry
- Housekeeping
- 24/7 front desk
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About this property
Terrazas Del Lago
- Property highlights
- Terrazas Del Lago provides amenities like a free breakfast buffet and laundry facilities. Stay connected with free WiFi in public areas.
- You'll also enjoy the following perks during your stay:
- Free self parking
- A roundtrip airport shuttle (surcharge), a TV in the lobby, and an elevator
- Smoke-free premises, concierge services, and coffee/tea in the lobby
- Room features
- All guestrooms are individually furnished, and have amenities such as safes.
- More amenities include:
- Showers and shampoo
- Heating, daily housekeeping, and phones
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Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
- A pet fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Frequently asked questions
How much is parking?
Self parking is free at this property.
What time is check-in at Terrazas Del Lago?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Terrazas Del Lago?
Check-out is at 11:00 AM.
Does Terrazas Del Lago provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.
Where is Terrazas Del Lago located?
Situated in Puerto Varas, this hotel is within a 5-minute walk of Native Forest Gallery, Galería y Centro Cultural Bosque Nativo, and Raddatz House. Lake Llanquihue and Pablo Fierro Museum are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1