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Hotel Sun Holidays

3.5 star property
Travelers soak up island atmosphere from the rooftop terrace with panoramic views while the attentive staff helps create memorable vacation experiences

Choose dates to view prices

Hotel Sun Holidays provides a warm retreat on this sun-kissed island. Guests appreciate the rooftop terrace with its stunning views, convenient WiFi, express check-out, and helpful concierge services. Previous visitors consistently praise the staff for their exceptional service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Housekeeping
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P5,080 total
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May 24 - May 25
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Arrivals after 12:30 AM require advance notice.

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 12.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Sun Holidays pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Sun Holidays?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sun Holidays?

Check-out is at noon.

Where is Hotel Sun Holidays located?

Situated near the beach, this hotel is within a 5-minute walk of Puerto de la Cruz Archaeological Museum, Plaza del Charco, and Playa del Muelle. Tenerife Beaches and Dock of Puerto de la Cruz are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

9.2

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 71 out of 220 reviews
Rating 8 - Good. 113 out of 220 reviews
Rating 6 - Okay. 25 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

Reviews

Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful friendly staff. Excellent area close to sea front bars and restaurants. Room was very good value for money enjoyed my stay
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Good price and location!

Good location in the north of the island. Close to the beach and restaurants. Very good prices and nice staff.
Stayed 4 nights in May 2024
Verified

8/10 Good

Verified traveler

Liked: Room comfort, communication

Nice stay!

The place is very central and nice. At the beginning there were some stains in the towels provided, but they got changed immediately when we flagged the issue. The staff was very polite.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Tatiana

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
I didn’t have high expectations, since it was so cheap (the room 307 for one person), but I want to be real and warn others: you getting what you paid for. No conditioner, just a loud fan. No toiletries or a wash cloth - just tiny packs of shampoo and a bath gel very poor quality. The mattress was super hard and had holes in it, and pillows were nasty with holes. The tiny bathtub was very hard to get in and out, because it was located in a narrow space between too walls. The water pressure was non-existing. The walls were paper-thin, and I was forced to listen my neighbors rated R activities. Also, in this small room for unknown me reason I had inside folded plastic table and a chair (I am guessing, they should be on a balcony). On a better side - the location was great, walking distance from the bus station, close to the beach, tons of restaurants around. The staff was very helpful.
Stayed 7 nights in Nov 2023
Verified

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities, communication
Cheap accomodation but good staying
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
I cannot find any negative about Sun Holidays Hotel. It's location, It's cleanliness, It's price.... everything is excellent..great value ....friendly reception.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort, communication
We really enjoyed our stay at Hotel Sun Holidays. Simple but comfortable and very clean room with balcony. Excellent value for money. Very well located in a lovely area in town center: restaurants, shops, supermarket nearby. Quiet location. The big public parking by the sea is less than 5 minutes away, convenient when using rental car.
Stayed 6 nights in May 2023
Verified

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The only problem is that it not A/C in the rooms. Other than that very good!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Miren GURUTZE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad y lo bien situado me han tratado muy bien
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel très sympathique près du port de Puerto de la Cruz. Le rapport qualité prix est super, les chambres sont assez spacieuses et fonctionnelles et le personnel très agréable, tout était super ! Merci encore pour votre accueil nous reviendrons sans hésiter !
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Serena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Posizione strategica vicino alla spiaggia ed a tutti i principali luoghi di interesse (Supermercati, ristoranti,bar,pub, passeggiata sul mare...).Personale gentilissimo,camere spaziose e ben pulite.
Piscine naturali Puerto de la Cruz
Lago Martianez
Stayed 5 nights in Sep 2025
Verified

4/10 Poor

Carla

Disliked: Cleanliness, amenities, property conditions & facilities
La limpieza de la habitación brilló por su ausencia. El grifo tenía una capa de cal alrededor que dejaba indicar que llevaba mucho mucho tiempo sin limpiar. La bañera tenía restos de crema o alguna sustancia blanca, y la pared de la bañera restos de cal lo que indica que a la hora de limpiar, poco se pasa el estropajo. Además para rematar, había restos de mascara de pestañas en la pared, junto con unas pestañas postizas en la ventana. Me ofrecieron limpiar el baño de nuevo, pero me negué, ya que una vez estoy en la habitación con mis cosas no tiene por qué entrar nadie. La chica de recepción muy agradable y pidiendo disculpas. Pero si son conscientes de que las quejas son por las instalaciones del baño, deberían actualizar las fotos ya que me sentí engañada.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

recensione

Rapporto qualità prezzo molto buono, unica difficoltà il parcheggio che peró si può cercare nelle vicinanze.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

ISIDRO

Liked: Cleanliness, room comfort, communication

Buena limpieza, el baño necesita reforma.

Parada de una sola noche en Puerto de la Cruz, Habitación amplia y cómoda. La bañera en mal estado, pero la limpieza en general buena.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Kelly

Disliked: Cleanliness, room comfort, communication
Mediocre
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Kari

Viikonloppu Puertossa

Varasin hotellin sen edullisen hinnan ja hyvän sekä rauhallisen sijainnin vuoksi. Huoneissa ja hotellissa kuluneisuutta, mutta kaikki toimi hyvin.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

FEDERICA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel carino situato in una zona deliziosa vicino al centro. Personale affabile
Stayed 11 nights in Aug 2024
Verified

10/10 Excellent

Carmen Campos

Liked: Cleanliness, room comfort, communication
Estancia corta pero muy buena. Repetiré
Stayed 1 night in Aug 2024
Verified

8/10 Good

Valentina Isabel

Liked: Cleanliness, communication
Muy buena ubicación! Las habitaciones son sencillas pero cómodas, no tiene aire acondicionado pero Santa Cruz es fresco por la noche. Tiene ventilador y la nevera funciona perfectamente! Si quieres utilizar la caja fuerte del cuarto, tendrás que hacer un pago por ello, tómelo en cuenta. El baño no tiene la mejor presión de agua pero funciona. Lo mejor de la estadía fue la atención del personal sin duda!
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Christophe

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Nous avons était très déçu de notre séjour dans cette hôtel. Malgré le bon accueil des 2 jeunes femmes a la réception, la déception est trop grande. La literie est déplorable, la salle de bain insalubre, le frigo est dangereux, le coffre fort est inutilisable. L' isolation est inexistante. Je ne recommande pas cette établissement, je conseille au propriétaire d'investir dans son établissement. Expédia ne devrait plus proposer cette établissement. Le ménage est survoll
Stayed 21 nights in Jul 2024
Verified

4/10 Poor

Katarina

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Camere poco pulite non sembra hotel che vendiamo sulla foto ma per prezzo che ha non puoi aspettare di più.
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Amelia

Liked: Communication
Struttura efficiente in tutto e posizione strategica
Stayed 7 nights in Jun 2024
Verified

6/10 Okay

Andrés

Liked: Communication

Hotel bien situado pero pendiente de mejoras.

La situación y el personal del alojamiento es inmejorable, pero el estado de la habitación era mediocre, sobre todo el baño y en concreto la bañera, estaba rota , con óxido y la pintura se levantaba y se quedaba pegada en los pies. En la habitación las cortinas tenían manchas de pinturas y descolgadas por un lado. La limpieza es buenas en general, excepto debajo de las camas. La estancia ha sido buena el objetivo de esta reseña es por ayudar. Gracias
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Kari

Liked: Cleanliness, communication

Mini loma Puertossa

Hotelli sijanti todella hyvä. Mukava kattoterassi. Huoneissa kuluneisuutta, mutta kaikki toimi hyvin eli jos etsit vähän edullisempaa majoitusta niin voin suositella. Pyydä huone 4. kerroksesta.
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Steffi

Liked: Amenities, communication
Disliked: Property conditions & facilities
Die Badewanne sollte dringend ersetzt werden da die Farbe komplett abgebättert ist. Und auch unter den Betten sollte gewischt werden. Ansonsten sauber und in einer top Lage, Altstadt, Gastronomie aes direkt vor der Tür.
Stayed 4 nights in Feb 2024