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Hotel Elegance Palmeras Playa

3.0 star property
A peaceful retreat just steps from Lago Martianez Swimming Pools where travelers can relax by the outdoor pool or enjoy a friendly game of billiards

Choose dates to view prices

Hotel Elegance Palmeras Playa in central Puerto de la Cruz offers genuine tranquility. Enjoy the sauna, steam room, or book a massage for extra relaxation. Lounge by the pool with sun beds and umbrellas. The staff consistently earns praise for their helpfulness.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Bar
  • 24/7 front desk
  • Kitchen
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Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 4 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 5 per day

We have included all charges provided to us by the property.

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Hotel Elegance Palmeras Playa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Elegance Palmeras Playa pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 4 lbs per pet.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Elegance Palmeras Playa?

Check-in begins at 1 PM.

What time is check-out at Hotel Elegance Palmeras Playa?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Elegance Palmeras Playa?

Some rate plans available at this property are all-inclusive.

Where is Hotel Elegance Palmeras Playa located?

Situated near the beach, this hotel is within a 5-minute walk of Martianez Shopping Centre, Playa Martianez, and San Telmo Promenade. Lago Martianez Swimming Pools and Casino Puerto de la Cruz are also within 10 minutes.

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Reviews

Reviews

6.4

6.4

Cleanliness

8.2

Location

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 5 out of 12 reviews
Rating 4 - Poor. 3 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

4/10 Poor

P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kein 3 Stern!

Als ich mit meiner Freundin dort angekommen waren und wir hatten große Schock bekommen und fühle mich 2 Stern Hotel. Nicht saubere Zimmer! Das Frühstück hat uns auch nicht gefallen. Balkon-Tür ist schrecklich und Kaputt.
Verified

8/10 Good

Toñi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está cerca de la playa

Hotel un poco anticuado, pero muy cercano a la playa. Necesita reformas. Personal muy agradable.
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

OK, but nothing special

Very firm bed (OK for me but might be too firm for some). Nominally self-catering, but no microwave or oven or cooking pot - just two hotplates a kettle and a frypan. The terrace door wouldn't lock securely without using a bit of wood to stop it being opened. The room (on the first floor) opened out to a "terrace" which was just the pool area, so there was no private outdoor space. However, the room was clean and spacious, the food was good without being lavish, and the public spaces were nicely decorated with large artworks of a Tenerife theme.
Verified

6/10 Okay

judith

Liked: Cleanliness, room comfort

xmas 14

This was my 4th xmas booking at these studios I like the quiet location and central position. Last year when I arrived I was moved to Hotel Dania which was very noisy so this year I e mailed them before I left home and although I didn't receive a reply, I was given the high floor I had requested and had the bonus of a sea view
Verified

4/10 Poor

Leif Thore

Disliked: Cleanliness, room comfort

Ikke å anbefale.

Sjekket ut og byttet hotell etter 1 døgn. 11 etg lavt gelender på terasse, ikke egnet for familier. Harde madrasser.... Ikke noe for oss.
Verified

6/10 Okay

Michael kennet

Liked: Cleanliness
Disliked: Room comfort

skuffet

Værelset var ikke som vist på de billeder da vi bookede.vi blev noget skuffet.
Verified

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities, room comfort

Hotelli - melkein kuin koti

Huone 9 krs, tilava, tilava parveke, merimaisema. Hotelli ei luksus, mutta ihan viihtyisä ja siisti. Hiljainen, meren ääni kuuluu. Huone tuntui melkein kodilta, pieni keittiö, riittävän tilava kylpyhuone. Lobbyn wi-fi toimi, baarissa elävää musiikkia iltaisin. Uima-allas ja lepotuoleja. Merenranta ihan vieressä, pikkukauppa alakerrassa, muita kauppoja ja kahviloita ym lähellä. Viihdyin.
Verified

6/10 Okay

familia

Disliked: Cleanliness, property conditions & facilities

Hotel muy básico pero cómodo

No se puede pedir mucho más, hotel económico muy bien situado con los servicios mínimos aunque está muy anticuado. personal atento, habitaciones un poco estropeadas, comida poco variada pero correcta. Si buscas un hotel económico y céntrico éste es aceptable.
Verified

6/10 Okay

Tavi

Disliked: Cleanliness, property conditions & facilities

Good location

Good location for those who don t expect great conditions...
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort

Buena relación calidad-precio

En general, como digo en el título, buena relación calidad-precio. A destacar la amabilidad y educación de los empleados del hotel. La habitación se limpia a diario. El buffet no tiene poca variedad, pero la calidad de la comida es buena. El hotel está bien situado pero tiene el problema del aparcamiento (problema que hay en toda la ciudad). Por lo que he pagado, yo volvería.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort