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Tropical

3.0 star property
Hotel with a rooftop terrace, steps from Plaza del Charco

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Tropical offers a rooftop terrace with stunning views and a refreshing outdoor pool. Enjoy meals all day at the on-site restaurant or grab snacks from the vending machine. Helpful concierge service and convenient luggage storage enhance your comfortable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Laundry
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room (2 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (1 pax)

Free cribs/infant beds, free WiFi, bed sheets

Studio (1 pax)

Highlights

Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Griddle
Wardrobe or closet
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony (1 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony (1 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Microwave
  • 30 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony (2 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
TV
Private bathroom
Shower/tub combination
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Calle Puerto Viejo, 1, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Taoro Park - 8 min walk - 0.8 km
  • Garden Beach - 9 min walk - 0.8 km
  • La Paz Lookout - 16 min walk - 1.3 km
  • Loro Park - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • ‪Restaurante El Pescador - ‬1 min walk
  • ‪Hannen Barril - ‬1 min walk
  • ‪Cucci - ‬1 min walk
  • ‪Turkish Kebab - ‬2 min walk
  • ‪Columbus Plaza - ‬2 min walk

About this property

Tropical

Hotel near Plaza del Charco
Located close to Taoro Park and Lago Martianez Swimming Pools, Tropical provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), luggage storage, and concierge services
  • 1 meeting room, a front-desk safe, and an elevator
  • A 24-hour front desk, tour/ticket assistance, and a TV in the lobby
Room features
All guestrooms at Tropical boast comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, griddles, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Griddle

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Tropical Hotel Puerto de la Cruz
Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical
Aparthotel Tropical Tenerife/Puerto De La Cruz
Tropical Hotel
Aparthotel Tropical
Tropical Puerto de la Cruz
Tropical Hotel Puerto de la Cruz

Frequently asked questions

Does Tropical have a pool?

Yes, this property has an outdoor pool.

Is Tropical pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Tropical?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Tropical?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Tropical located?

Situated near the beach, this hotel is within a 15-minute walk of Plaza del Charco, Garden Beach, and Lago Martianez Swimming Pools. Taoro Park and La Paz Lookout are also within 1 mi (2 km).

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Tropical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 59 reviews
Rating 8 - Good. 21 out of 59 reviews
Rating 6 - Okay. 22 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 4 out of 59 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

LAURENCE

Liked: Cleanliness, staff & service

Découverte de Tenerife

Hotel joli à l'extérieur mais les chambres sont vieilles.
Stayed 1 night in Nov 2023

2/10 Terrible

Barrington

Disliked: Staff & service
The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!
Stayed 2 nights in Nov 2023

6/10 Okay

Mette

Liked: Staff & service
Disliked: Cleanliness
Dårlig senger. Dårlig renhold.
Stayed 21 nights in Mar 2022

8/10 Good

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pænt og rent

Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.
Stayed 14 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nem azt a szobát kaptam, amit vásároltam!
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vistas increíbles y genial trato. Repetiré sin duda
Stayed 3 nights in Apr 2021

6/10 Okay

Jose, Coruña

Liked: Staff & service
Disliked: Cleanliness
Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.
Stayed 7 nights in Sep 2020

8/10 Good

hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

puert de la cruse

perfekt läge l centrum nära allt. kom lagom till karnevalen då där var fest hela natten
Stayed 10 nights in Feb 2020

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nöjd men väljer ett annat nästa gång

Centralt läge, gångavstånd till flera stränder. Fick ett sämre rum än jag bokat men klagade och fick ett nästan lika bra. I det nya rummet fanns det ingen fjärrkontroll till tv:en men jag gick tillbaka till receptionen och fick en utan problem. Toan luktade gammalt avlopp, men där orkade jag inte klaga längre utan höll dörren dit noga stängd. Allt annat var bra, rummet fräschare än på bilden, vita väggar och textilier, samt trädetaljer (i stället för det vinröda på bilderna). På kvällarna hördes musik utifrån, slutade vid 24.00. örutom BBC nästan bara spansktalande kanaler på TV. Spis och kyl helt ok. Personalen trevlig. Poolen kändes kallare än havet märkligt nog, samt mycket mindre än vad den ser ut på bilderna. Men ändå bra att ha uppe på taket, särskilt innan man hittat sin favoritstrand. Städningen mycket bra.
Stayed 7 nights in Jan 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Stayed 7 nights in Jan 2020

6/10 Okay

Muriel

Liked: Cleanliness

Well located- get what you pay for.

If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Stayed 18 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Hyvä sijainti, ystävällinen palvelu, parvekkeelta hyvät näkymät, viereisestä ravintolasta kuului todella laadukasta musiikkia
Stayed 14 nights in Feb 2019

8/10 Good

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse suite.

Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
Stayed 6 nights in Jan 2019

8/10 Good

Vibeke

Liked: Cleanliness, staff & service

Ældre hotel i hjertet af centrum, godt til prisen.

Centralt beliggende ved Plaza del Charco. God morgenmadsrestaurant. Labyrintiske gange og trapper. Værelset OK: god seng, the-køkken, TV og fin plads i skabe, men vendte mod en indre terrasse/skakt, som ikke var særlig ren. Vinduer øverst i badeværelse kunne ikke lukkes. Alt i alt et udmærket hotel til prisen.
Stayed 7 nights in Jan 2019

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXTREMELY unsatisfactory and unprofessional.

The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien,el personal muy atento,muy cerca de todo
Stayed 8 nights in Oct 2018

6/10 Okay

Messaline

Moyen

Aparthotel très bien situé, au centre de la ville, proximité de tout (supermarché, plages ...). Nous avions malheureusement le studio qui donnait juste sur le bar restaurant d'en face avec des concerts live les week-end et mercredi, soit une agitation très bruyante jusqu'à 2h du matin ... Difficile de dormir dans des conditions pareilles. Mais sinon RAS.
Stayed 4 nights in Sep 2018

8/10 Good

Enrico, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posizione fantastica

Hotel un po' vecchiotto nel complesso ma in ottima posizione. Centralissimo con tutte le comodità a portata di mano. Anche il parcheggio per l'auto è a 2min a piedi. Comodissimo.
Stayed 1 night in Aug 2018

8/10 Good

Jenny, italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
È stato un piacevole soggiorno..L'appartamento non era molto grande ma dotato di un angolo cottura e balcone. Ci tornerei per la ottima posizione e cordialità dello staff. Consigliato
Stayed 7 nights in Jul 2018

6/10 Okay

Giusy, Offenbach, Hessen

Liked: Room comfort

Zentrale Lage

Verwirrend war bei Einkunft, der Eingang, man muss um das Gebäude rumlaufen, man wird aber auch hingewiesen. Um das Zimmer zu erreichen müsste ich 1 mal lift umsteigen und durch andere Irrgarten Gänge durchlaufen um den lift zu erreichen, war aber OK da man sich drauf einstellen kann... Die Zimmer sind einfach aber genügend Platz für eine bis max 2 Personen. Das Hotel liegt mitten in der Altstadt, um die Plaza sind Bars, Geschäfte und kleiner Spielplatz. Es ist abends ab 22 Uhr laut, da live Musik gespielt wird, ich stellte aber fest, dass auch am Strand Livemusik war. Dafür konnte man lange ausschlafen (andere Länder anderer Rhythmus... ). Man kann vom hotel, alles gut erreichen... Strände, Schwimmanlage, shops, Bushaltestellen usw. Wer die absolute Ruhe haben will und um 8 Uhr ins Bett möchte, muss ins Landesinnere...bzw. Etwas höher und weiter weg vom Strand. Das Hotel ist kein Luxus, würde ich aber wieder nehmen, da ich mich tagsüber draußen aufgehalten habe. Einheimische gehen dort auch mit Kinder, es ist einfach nur eine Unterkunft, mit Pool der ausreichend ist, aber kein Luxus, muss jeder für sich entscheiden was er möchte.... Insgesamt für mich war es gut. Liebe Grüße von einer Alleinreisende
Stayed 7 nights in Jul 2018

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Tropical, Plaza del Charco

Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.

8/10 Good

MANUEL

Liked: Room comfort
Disliked: Staff & service

Buena ubicación y a tu aire

Fue una estancia para no tener que volver en coche de madrugada. Pudimos llegar tarde sin que nadie nos llamara la atención, y pudimos salir una hora más tarde del check out sin que nadie nos agobiara. Eso sí, si bien el baño estaba muy limpio, el suelo de la habitación podría haberlo estado un poco más, si bien no fue nada desagradable o llamativo.

6/10 Okay

Verified traveler

Zentral gelegen, was will man mehr

Teneriffa bietet wahnsinnig viel. Landschaft, Klimazonen, Vegetationszonen. Es ist viel mehr als nur eine Badeinsel.

6/10 Okay

Tony, Gales

Liked: Cleanliness, staff & service

Circa del Centro, basico, limpio, UN poco Viejo

Bien, pero el hotel parece my viejo.la entrada es England la otra calle!