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Apartamentos Be Smart Florida Plaza

3.0 star property

Choose dates to view prices

At Apartamentos Be Smart Florida Plaza, you can look forward to a terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Outdoor Space
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 2.40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Apartamentos Be Smart Florida Plaza have a pool?

Yes, this property has an outdoor pool.

Is Apartamentos Be Smart Florida Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Apartamentos Be Smart Florida Plaza?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Apartamentos Be Smart Florida Plaza?

Check-out is at noon.

Where is Apartamentos Be Smart Florida Plaza located?

Situated by the sea, this apartment building is within a 5-minute walk of Puerto de la Cruz Archaeological Museum, Plaza del Charco, and Playa del Muelle. Tenerife Beaches and Eduardo Westerdahl Museum of Contemporary Art are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.2

Cleanliness

8.6

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 57 out of 375 reviews
Rating 8 - Good. 146 out of 375 reviews
Rating 6 - Okay. 113 out of 375 reviews
Rating 4 - Poor. 39 out of 375 reviews
Rating 2 - Terrible. 20 out of 375 reviews

Reviews

Verified

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, communication
Reception person very helpful and friendly, staff also friendly, all areas clean and tidy
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, communication

Thumbs up 👍

Staff Excellent. Location very nice. Studio apartment was basic but good value for money! Great swimming pool on the terrace.
Stayed 13 nights in Dec 2023
Verified

8/10 Good

maria oda

Liked: Amenities, property conditions & facilities, communication
In A Nice neighbourhood and not to big as a building. It was an old complex and furniture too. People very kind and helpful
Stayed 20 nights in Jan 2024
Verified

4/10 Poor

Paul

Disliked: Communication

Poor maintenance

The location of the hotel is Ideal. The rooms are a good size but tired and very poorly maintained. While we were there we had a leak from under the sink and the toilet bowl was not fixed to the floor. With a lot of renovation the hotel could be very good. Pleasant staff.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Richard

Liked: Communication
Disliked: Cleanliness, room comfort

Great location, poor accommodation

There are some good things about these apartments, but the bad outweighs the good. The good: - they are centrally located in a lively part of town. Bus station, beaches, bars and restaurants are close. - staff are friendly and when I reported a problem with the lights in my room sorted it out immediately. - though the rooftop pool is small, it's a lovely place to settle with good views. The bad: - extremely uncomfortable, lumpy mattresses. - neither air conditioning nor a fan. - patchy cleaning: while the cleaners do the bathroom and bed, there was lots of dust on the floors - thin walls mean a lot of noise from neighbours - very visible lack of maintenance and investment. eg my first set of sheets had cigarette burn holes in them It's very dated, from the mattresses that feel like they're older than I am, through the chunky CRT TVs that you haven't been able to buy for several decades to the patched up furniture. This could be a great place, but it feels like it hasn't had any investment in decades, and boy it shows.
Stayed 8 nights in Dec 2023
Verified

8/10 Good

Tomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good location, location is best part what this appartament have :)
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the price its unbeatable
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Jacqueline Susan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was great, the cleaning and housekeeplng was fantastic! Nothing was too much trouble the staff made our stay amazing!! This is the second time we have stayed here and are definitely coming again! You can walk to loads of places and the reception are so very helpful - they booked taxis and were just great!!!
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

old but within budget

A rather old building in need of a bit of renovation but clean and tidy. Good size bath tub, 2nd floor room with balcony (paid a bit extra but worth it). Small pool on top floor, good sun terrace and beds.
Stayed 2 nights in May 2024
Verified

8/10 Good

valerie

Liked: Cleanliness, room comfort, communication
Nice location, room big enought. Bed are horrible, no fan and no ac on the room. Bar in front play music everynight until 1am, impossible to sleep before that. Pool is nice, staff is kind
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Thomas M

Liked: Cleanliness, amenities, communication
.
Stayed 10 nights in Nov 2024
Verified

2/10 Terrible

Craig

Liked: Check-in
Disliked: Listing accuracy
There were teenagers and kids everywhere unattended throughout my whole stay, clearly renting out the rooms for school trips etc. Total carnage. Noise banging for the whole duration and the hotel staff did absolutely nothing. It was like being at a school dormitory. Avoid at all costs
Stayed 8 nights in May 2026
Verified

6/10 Okay

Eva

Liked: Cleanliness
Disliked: Amenities
Hotellet trenger oppgradering men vi har bodd der mange ganger pga beliggenhet i gamlebyen.Personalet er alltid hyggelige og behjelpelige.pga operasjon var jeg avhengig av god seng.Byttet madrass 2 ganger
Stayed 18 nights in Jan 2026
Verified

8/10 Good

Steffen

Liked: Cleanliness, amenities, communication
Venligt personale. Rigtig god og central beliggenhed. Et lille problem var bruseren i badeværelset kunne ikke justeres så jeg skulle holde bruseren i hånden ved badning.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Uwe

Disliked: Amenities, communication
das haus ist runtergewirtschaftet und es wurde jahrelang nichts gemacht. Ich kenne das Haus seit vielen Jahren,aber auch nach der neu Eröffnung hat sich nichts geändert. defekte wasserhähne ,Herde, Kühlschränke, marode Balkogeländer, die Gangbelede fallen auseinander, Inventar ist aus den 60 Jahren und auch nicht gepflegt, vom" Frühstück nicht zu sprechen" immer das gleiche und nicht mal regiunal
Stayed 17 nights in Dec 2025
Verified

4/10 Poor

Sam

Disliked: Property conditions & facilities
Heel oude hotel, slecht ervaren
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Miguel

Liked: Communication
Disliked: Cleanliness, room comfort
El peor hotel en el que he estado y viajo bastante, lo único bueno es ubicación y personal. Sucio, antiguo, ruidoso, incómodo. No volvería ni gratis.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Paul harald

Liked: Cleanliness
Bra renhold toalett ikke bra dusj ikke bra bestilte balkong fikk fransk balkong. Kommer ikke til å bo der igjen.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

MARCOS

Liked: Communication
La habitación muy justa. La ducha funcionaba mal. Muy poca agua. Los utensilios de cocina muy justos. La tele solo tenía 2 canales. Piscina ok. Ubicación muy bien. El personal excelente.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, communication

Inte en våning

Rent rum. Troligen OK som hotell. Undvik om du verkligen vill ha en lägenhet. Detta är inte lägenheter. Basala standardfunktioner saknas; ingen diskborste, inget diskmedel, trasig ugn. Två stora kastruller, men ingen stekpanna.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Patricia

Liked: Cleanliness, communication

Bel hôtel mais vieillissant

Chambre propre mais équipements très vieillissants, plafond de salle de bain en mauvais état, chasse d'eau toilettes peu fonctionnelle, mauvaise odeur récurrente dans la salle de bain, équipements limités pas de cafetière, pas de micro ondes. J'avais demandé à être installée dans une aile particulière de l'hôtel mais ma demande n'a pas été satisfaite. Points positifs : Hôtel propre, près de tous services bien situé, piscine agréable sur toit
Stayed 12 nights in Aug 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, communication
Gute Lage und es war so als wäre man bei Freunden untergebracht. Super nettes Personal. Tipp: bessere Pfannen und die Basis Essig, Öl, Salz und Pfeffer sollten vorhanden sein. Ich habe alles dagelassen. Aber vielleicht nehmen die Gäste diese wieder mit… Ansonsten ist das Hotel für uns wunderbar gewesen. Freu mich schon auf das nächste Mal :-)
Stayed 11 nights in Aug 2024
Verified

8/10 Good

Aline Yvette

Liked: Amenities, property conditions & facilities, communication
Très bien situé Un lit très peu confortable pas de double vitrage et fenêtre fermant mal alors que la rue est piétonne et iil y as beaucoup de passage car nombreux restaurants et bars
Stayed 6 nights in Feb 2025
Verified

2/10 Terrible

Julen

Disliked: Cleanliness, amenities, property conditions & facilities, communication
El peor hotel en el que me he alojado. Extremadamente sucio, roto, ruidoso, frio e incluso con lagartos
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

AVELLA

Liked: Cleanliness, communication

Fin de semana en Puerto de la Cruz

La ubicación es muy buen, y el trato con el personal inmejorable. Es una edificación antigua y bonita, pero algo descuidada. No le vendría nada mal una reforma integral. Eso sí, cumple con la relación calidad-precio. El desayuno buffet bastante bien.
Stayed 2 nights in Feb 2025