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Santo Refugio Heritage Hotel

3.5 star property
Hotel with free parking, near Great Pyramid of Cholula

Choose dates to view prices

Santo Refugio Heritage Hotel offers a tranquil retreat near the Great Pyramid of Cholula, with a soothing garden and inviting library. Relax by the fireplace or take a dip in the indoor pool, then enjoy dry cleaning/laundry services and luggage storage for added convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
The current price is P3,964
P4,718 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Design Room

1 bedroom, premium bedding, down comforters, minibar

Design Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Day bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

1 bedroom, premium bedding, down comforters, minibar

Design Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Day bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Free rollaway/extra beds
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Down duvet
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Santiago Momoxpan, San Andrés Cholula, PUE, 72775

What's nearby

  • University of the Americas Puebla - 15 min walk - 1.3 km
  • Great Pyramid of Cholula - 8 min drive - 2.7 km
  • Metropolitan Auditorium - 15 min drive - 9.7 km
  • Angelopolis Commercial Center - 16 min drive - 10.1 km
  • Triangulo Las Animas Shopping Center - 16 min drive - 9.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 26 min drive
  • Puebla Intl. Airport (PBC) - 27 min drive

Restaurants

  • ‪La Casita Amarilla - ‬5 min drive
  • ‪Humo Gris Boutique - ‬12 min walk
  • ‪Juguería Conchita - ‬7 min drive
  • ‪Häagen-Dazs - ‬17 min walk
  • ‪Baya Roja - ‬12 min walk

About this property

Santo Refugio Heritage Hotel

Hotel near Great Pyramid of Cholula
Located close to Triangulo Las Animas Shopping Center and Metropolitan Auditorium, Santo Refugio Heritage Hotel provides a terrace, a garden, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), access to a nearby indoor pool, and express check-out
  • 2 meeting rooms, a 24-hour front desk, and a reception hall
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Changing tables, children's books, and art supplies
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Fiesta Inn Express Puebla Explanada
  • Pool
  • Breakfast included
  • Free WiFi
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9.4 out of 10, Exceptional, 964 reviews
The price is P3,963
P4,715 total
includes taxes & fees
Dec 1 - Dec 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 195 to 390 for adults and MXN 95 to 225 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Library

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: MXN 350
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 590 per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 195 to 390 for adults, and MXN 95 to 225 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 590 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Santo Refugio Heritage
Santo Refugio Heritage Hotel Hotel
Santo Refugio Heritage Hotel San Andrés Cholula
Santo Refugio Heritage Hotel Hotel San Andrés Cholula

Frequently asked questions

Does Santo Refugio Heritage Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:30 AM–9:30 PM.

How much does it cost to stay at Santo Refugio Heritage Hotel?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Santo Refugio Heritage Hotel on Nov 13, 2025 start from P 3,964.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santo Refugio Heritage Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 590 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Santo Refugio Heritage Hotel?

Self parking is free at this property.

What time is check-in at Santo Refugio Heritage Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of MXN 350 (subject to availability). After-hours check-in is not available.

What time is check-out at Santo Refugio Heritage Hotel?

Check-out is at noon. Late check-out is available for MXN 350 (subject to availability).

Where is Santo Refugio Heritage Hotel located?

Located in Cholula, this hotel is 2 mi (3.2 km) from Great Pyramid of Cholula and within 6 mi (10 km) of FINSA and Triangulo Las Animas Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 9 mi (15 km).

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