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Hotel San Agustin

3.0 star property
Hotel with free valet parking, 6-minute walk to Zócalo de Puebla

Choose dates to view prices

Hotel San Agustin in Puebla Historic Center offers a coffee shop, dry cleaning, and regional cuisine at FONDA DE SAN AGUSTIN family restaurant. Enjoy valet parking, luggage storage, and attentive staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Desk, free WiFi

Basic Room

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Desk, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room

Desk, free WiFi

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Desk, free WiFi

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
519 Avenida 3 Poniente, Puebla, Puebla, 72000

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Puebla Convention Center - 17 min walk - 1.5 km
  • Angelopolis Commercial Center - 12 min drive - 4.5 km
  • Centro Expositor - 13 min drive - 3.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪El Gato De Oro - ‬2 min walk
  • ‪Tacos Beyrut - ‬3 min walk
  • ‪Fonda La Mexicana - ‬2 min walk
  • ‪El Corona - ‬3 min walk
  • ‪OCHO30.4 - ‬2 min walk

About this property

Hotel San Agustin

Hotel near Zócalo de Puebla
Puebla Cathedral is located near Hotel San Agustin, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at FONDA DE SAN AGUSTIN, the on-site family restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and tour/ticket assistance
  • Concierge services, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel San Agustin have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Restaurant dining guides, guidebooks, and local maps
  • Daily housekeeping, desks, and phones

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla

Frequently asked questions

Is Hotel San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Agustin?

Self parking and valet parking are free at this property.

What time is check-in at Hotel San Agustin?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel San Agustin?

Check-out is at 1:00 PM.

Where is Hotel San Agustin located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Bello Museum, Zócalo de Puebla, and Puebla Cathedral. Museum of the Mexican Army and Air Force and Uriarte Talavera are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 17 minutes by foot.

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Hotel San Agustin Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 115 reviews
Rating 8 - Good. 21 out of 115 reviews
Rating 6 - Okay. 28 out of 115 reviews
Rating 4 - Poor. 12 out of 115 reviews
Rating 2 - Terrible. 8 out of 115 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Disliked: Amenities, property conditions & facilities
No servía el internet y tampoco había recepción dentro de la habitación.
Stayed 1 night in Sep 2025

6/10 Okay

Saúl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las habitaciones estaban limpias, pero la decoración resulta muy anticuada (en lo personal), los baños me parecieron demasiado pequeños y el inodoro no funcionaba del todo bien y le tenía que bajar más de 3 veces.
Stayed 1 night in Sep 2025

8/10 Good

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, restaurante cerca , tranquila
Stayed 1 night in Sep 2025

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio accesible, a pie de iglesias y parque
Stayed 1 night in Sep 2025

4/10 Poor

Rubi

Disliked: Cleanliness, staff & service, property conditions & facilities
Me quedé dos noches y no hicieron el aseo ni me cambiaron las toallas bueno sólo me dieron una toalla
Stayed 2 nights in Sep 2025

10/10 Excellent

Irving Alejandro Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, cómoda, céntrica
Stayed 1 night in Sep 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy céntrico y lo más importante es que cuenta con estacionamiento
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estuvo bien desde la entrada el check-in, la estancia, el check-out
Stayed 1 night in Aug 2025

2/10 Terrible

Anayeli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel en muy malas condiciones, infestado de chinches, chinches que le picaron a mi novio, le dije al encargado y dijo que no era su problema, respuesta estúpida que no conferí lógica
Colchón infestado de chinches
Picaduras a mi novio por estos animales
Stayed 1 night in Aug 2025

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Hay que mejorar el internet, no hay mucha cobertura
Stayed 2 nights in Aug 2025

10/10 Excellent

Heriberto

Liked: Staff & service, amenities, property conditions & facilities
Agradable y conveniente costo beneficio
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025

8/10 Good

Saul Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto porque ofrecen un servicio de calidad por un precio accesible.
Stayed 1 night in May 2025

6/10 Okay

Andrei

Liked: Staff & service, amenities
Habitación reducida se escuchan las pisadas de gallo 🐓
Stayed 1 night in May 2025

6/10 Okay

Erik

Liked: Cleanliness, amenities
Habitación básica, con poco espacio y muy clurosa
Stayed 2 nights in May 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al parecer había algo que nos pico durante la noche, la verdad no regreso
Stayed 1 night in Apr 2025

8/10 Good

DIANA ITZEL

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio accesible de hospedaje
Stayed 1 night in Jan 2025

8/10 Good

Blanca Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Mar 2025

6/10 Okay

juan manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La única molestia es que en la madrugada hubo mucho ruido de reparación o desperfecto de alguna habitación. Muy molesto porque fue en la madrugada
Stayed 2 nights in Mar 2025

4/10 Poor

J Daniela

Me cobraron de más y se suponia que tenian que respetar el precio de la app
Stayed 2 nights in Mar 2025

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
Mucho ruido, y huéspedes incómodos y haciendo ruido y recepción nunca fue a poner orden.
Stayed 1 night in Feb 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y muy buena ubicación

Es un hotel pequeño pero cómodo, muy bien ubicado, el personal muy amable, hubo un poco de ruido pero porq están re modelando. Lo único que pediría, que pongan cortina en la regadera y checar el agua caliente para que no se tarde mucho en salir.. Si lo recomiendo y me volvería a hospedar allí gracias
Stayed 1 night in Feb 2025

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agrado precio accesible, tranquilo, amables.
Stayed 1 night in Feb 2025

10/10 Excellent

Maleja

Liked: Cleanliness, staff & service, property conditions & facilities
Aunque están remodelando el edificio, nos tocó una habitación muy bien organizada. Para el precio es muy conveniente éste lugar y súper central. La atención muy amable
Stayed 1 night in Feb 2025