Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Hotel Boutique Casona de Santa Clara

3.5 star property
Baroque hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Boutique Casona de Santa Clara

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Front of property
Interior
Terrace/patio
Couples dining
Travelers discover Puebla's essence at Hotel Boutique Casona de Santa Clara. Enjoy sports massages and reflexology at the spa. Start your day with a free continental breakfast and high-speed WiFi. Conveniently located near Main Theater, with a welcoming manager's reception.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is P4,426
P5,266 total
includes taxes & fees
Sep 27 - Sep 28

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24

View all photos for Luxury Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2022
Down duvet
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2022
Down duvet
Egyptian cotton linens
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2022
Down duvet
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2022
Down duvet
Egyptian cotton linens
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

voco Royalty Puebla Downtown by IHG

Puebla Historic Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 244 reviews
The price is P5,248
P6,245 total
includes taxes & fees
Sep 29 - Sep 30
voco Royalty Puebla Downtown by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Puebla, Hotel Boutique Casona de Santa Clara is in the city center. Main Theater of Puebla and Metropolitan Auditorium are cultural highlights and Estrella de Puebla Observation Wheel is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium.
Visit our Puebla travel guideOpens in a new window
Map
212 Av 6 Ote Centro histórico de Puebla, Puebla, Pue., 72000

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 8 min walk - 0.8 km
  • Centro Expositor - 5 min drive - 2.7 km
  • Cuauhtemoc Stadium - 7 min drive - 6.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Flautlán - ‬3 min walk
  • ‪Black Cat. Black Rabbit. - ‬2 min walk
  • ‪El Anafre Rojo - ‬1 min walk
  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪Cafe aroma - ‬2 min walk

About this property

Hotel Boutique Casona de Santa Clara

Hotel remodeled in 2022 and located near Zócalo de Puebla
Located close to Main Theater of Puebla and Puebla Convention Center, Hotel Boutique Casona de Santa Clara provides a free daily manager's reception, a coffee shop/cafe, and a bar. Indulge in a Swedish massage, a body wrap, and a body scrub at the onsite spa. Be sure to enjoy a meal at SKY BAR SANTA CLARA, the on-site restaurant. In addition to a hot tub, guests can connect to free WiFi in public areas.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Tour/ticket assistance, concierge services, and a front-desk safe
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Heated floors, rainfall showers, and shower/tub combinations
  • 42-inch Smart TVs with streaming services and cable channels
  • Wardrobes/closets, a personal chef, and free tea bags/instant coffee

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 195 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SKY BAR SANTA CLARA

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Baroque architecture
  • Built in 1850
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 195 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 75867326

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casona Santa Clara Puebla
Hotel Boutique Casona de Santa Clara Hotel
Hotel Boutique Casona de Santa Clara Puebla
Hotel Boutique Casona de Santa Clara Hotel Puebla

Frequently asked questions

Is Hotel Boutique Casona de Santa Clara pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Boutique Casona de Santa Clara?

As of Sep 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Casona de Santa Clara on Sep 27, 2025 start from P 4,425.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Boutique Casona de Santa Clara?

Hotel Boutique Casona de Santa Clara doesn't offer parking.

What time is check-in at Hotel Boutique Casona de Santa Clara?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Boutique Casona de Santa Clara?

Check-out is at noon.

Where is Hotel Boutique Casona de Santa Clara located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of Main Theater of Puebla, Zócalo de Puebla, and Puebla Convention Center. Puebla Cathedral and Centro Expositor are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Boutique Casona de Santa Clara Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 62 reviews
Rating 8 - Good. 10 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Property conditions & facilities
People are nice and rooms are lovely
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is very clean and staff is very polite, also is a very quite hotel. I would stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.
Stayed 3 nights in Jun 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very quiet and close to sights
Stayed 5 nights in Feb 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing setting nicely situated five minutes south of the Zocalo area
Stayed 2 nights in Jan 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and beautiful rooms. The staff is helpful and everyone is nice. The location is perfect and you're in the middle of everything. I'll be back for sure! Some areas of improvement: Replace the safes or provide clearer instructions. Use better quality toiletries. The body lotion is useless and mostly water. Replace the robes. They only fit children. Thanks for a great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.
Stayed 4 nights in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Water in sink in bathroom did not work. TV did not work. We were in the cathedral room and the room was beautiful
Stayed 4 nights in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping
Stayed 2 nights in Jul 2023

6/10 Okay

Erica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Staff indifferent. No water, no hot water.

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bonita y bien cuidada
Stayed 1 night in Aug 2025

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad en una casona antigua pero en el interior la habitación era muy moderna y cómoda
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo. Hasta siempre…..
Stayed 2 nights in Jul 2025

10/10 Excellent

kim c

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Walter

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación privilegiada e ideal para cualquier plan

Stayed 2 nights in Feb 2025

8/10 Good

Begona

Stayed 2 nights in Nov 2024

10/10 Excellent

nayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Oct 2024

8/10 Good

Carel

Liked: Cleanliness, staff & service
Parkeren moet je ergens anders tegen betaling en het is niet duidelijk wat het kost. Beneden kamer vrij gehorig aangezien die grenst aan de ontbijtzaal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniela Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024