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Hotel 5 de Mayo

3.0 star property
Hotel in Puebla with free breakfast and free valet parking

Choose dates to view prices

Hotel 5 de Mayo, in Puebla Historic Center, offers a continental breakfast on the picturesque terrace, an indoor pool with sun loungers, and WiFi. Practical services include dry cleaning/laundry and luggage storage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking included
The current price is P3,344
P3,979 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(56 reviews)

Highlights

Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Down comforters, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Triple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
Wardrobe or closet
  • 90 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Room

Down comforters, in-room safe, desk, laptop workspace

Premier Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Smart TV
Blackout drapes/curtains
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

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P4,136 total
includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290

What's nearby

  • Zona Histórica de los Fuertes - 7 min walk - 0.6 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Zócalo de Puebla - 15 min walk - 1.3 km
  • Puebla Cathedral - 17 min walk - 1.5 km
  • Centro Expositor - 6 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪Mega Tortas Maguito - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Garotos - ‬3 min walk
  • ‪Antojitos Jimy - ‬7 min walk
  • ‪Pizza Hut - ‬5 min walk

About this property

Hotel 5 de Mayo

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Centro Expositor, Hotel 5 de Mayo provides free continental breakfast, a terrace, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free self parking and valet parking
  • A banquet hall, a 24-hour front desk, and tour/ticket assistance
  • 1 meeting room, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 59 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches like safes and free bottled water. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 45-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,598 reviews
The price is P3,525
P4,195 total
includes taxes & fees
Nov 30 - Dec 1
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (28 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number Modernizacion en Infraestructura Hormigon

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Frequently asked questions

Does Hotel 5 de Mayo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel 5 de Mayo?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Hotel 5 de Mayo on Nov 23, 2025 start from P 3,343.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel 5 de Mayo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel 5 de Mayo?

Self parking and valet parking are free at this property.

What time is check-in at Hotel 5 de Mayo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel 5 de Mayo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel 5 de Mayo located?

Located in Puebla Historic Center, this hotel is within 1 mi (2 km) of Secrets of Puebla Tunnels and Zócalo de Puebla. Zona Histórica de los Fuertes and Five Wounds of San Francisco Conventional Church are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Froylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, excellent breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very spacious.
Stayed 4 nights in Mar 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024

10/10 Excellent

Grace

Liked: Amenities
Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent!
Stayed 1 night in Sep 2024

6/10 Okay

donald

Liked: Cleanliness, staff & service
Nothing to rate this hotel above 3 stars.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Lesslie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesus Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Spend your nights elsewhere.

I have stayed at many hotels in Puebla and this one is unquestionably the worst. I chose it because it had a gym and breakfast. Not one piece of equipment worked. Nor did the internet in the room. The pillows are so hard and thick they’d make better sofa cushions. And then there was the smell. According to friends in Puebla, hotel is built over a large sewer drainage pipe. The H2S smell in the bathroom (and the rest of the room) was overpowering. I complained multiple times. To their credit, they sent someone to try to fix it but there was nothing to be done. They wouldn’t switch my room (although not sure this would have helped). There are FAR better hotels here for the price. I have no idea why this hotel gets such great reviews. Makes me not trust this app. The staff was friendly at least.
One of the four pieces of equipment-not one functioned.
Pillows could have stopped bullets.
Windows don’t open more than one inch so you’re stuck with the smell
I tried to block the drain to prevent off-gassing but to no avail.
Stayed 2 nights in Jun 2025

6/10 Okay

Nilesh

Liked: Cleanliness, staff & service, room comfort
Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
Stayed 1 night in Dec 2024

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
El personal del hotel es muy amable y la ubicación es muy buena, sin embargo, la comodidad de las camas y las almohadas fue prácticamente nula, lo que nos impidió tener una noche de descanso adecuada. Con una mejora en este aspecto, la experiencia podría ser mucho más agradable.
Stayed 1 night in Oct 2025

10/10 Excellent

Julieta

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien las habitaciones limpias y amplias
Stayed 1 night in Nov 2025

10/10 Excellent

Albino

Liked: Cleanliness, amenities, property conditions & facilities
Excelentes servidores
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen desayuno.
Stayed 2 nights in Oct 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities
La ubicación de este hotel es clave si se visita la zona de los fuertes, el contar con estacionamiento es un plus que vale destacarse pues permite estar tranquilo. La atención es buena, falta un poco de mantenimiento a las instalaciones. Durante mi estancia solicité me mandarán al técnico porque no cerraba la puerta, llegó de inmediato. Un chico muy atento y servicial, aprovecho de cambiar las pilas de la caja fuerte, y desbloquearla porque el huésped anterior la había dejado bloqueada, además que cambio el seguro de la puerta que estaba roto, todo como en 15 mins. Las camas son cómodas y se descansa bien.
Stayed 2 nights in Jul 2025

10/10 Excellent

Víctor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

El hotel es excelente, lo que cambiaría es al personal de recepción, no se preocupan por el huésped solo estan en el celular o platicando entre ellos. En el 2018 visité este mismo hotel y la verdad el personal era muy atento. Un aplauso para el chico que te recibe en la entrada con las maletas, muy atento.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación. Y buen precio.

Las instalaciones están muy bien. Y está ubicado cerca del centro. El desayuno está muy rico.
Stayed 2 nights in Jul 2025

10/10 Excellent

Prudencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and confortable
Stayed 2 nights in Jul 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Esta bien
Stayed 2 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTUVE EN VILLAS

Todo esta muy bien, solo que me toco una cama muy sumida de un costado y casi me caigo. Las sábanas y toallas huelen un poco a quemado seguramente por su secado. Los alimentos muy bien, la limpieza muy bien y el contar con estacionamiento ayuda mucho. Estuve en villas.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrés

Liked: Cleanliness, property conditions & facilities
Bueno
Stayed 1 night in Jun 2025

8/10 Good

Jj

Liked: Cleanliness, staff & service, property conditions & facilities
en general bien. buen desayuno justo.
Stayed 1 night in Jun 2025

2/10 Terrible

Imer adiel

Disliked: Staff & service
I had a terrible experience booking through Hotel.com. I made a confirmed reservation for a family member at Hotel 5 de Mayo in Puebla, Mexico, and when they arrived, they were told there were no rooms available, despite showing the confirmation. No one took responsibility, and my family was left without a place to stay. Hotel.com offered no real help or solution. Extremely disappointing. I won’t be using this service again. Very unreliable.
Stayed 1 night in May 2025