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Gran Hotel de Puebla by HNF

4.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Just a short distance from FINSA, this hotel offers a peaceful retreat complete with garden and dry cleaning services. Travelers can relax on the sunny terrace, enjoy local dishes at either of the two restaurants, or use the outdoor furniture for a casual picnic.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is P4,089
P4,866 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Single Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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9.4 out of 10, Exceptional, 1,145 reviews
The price is P3,518
P4,187 total
includes taxes & fees
Nov 11 - Nov 12
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About the neighborhood

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • FINSA - 17 min walk - 1.5 km
  • Centro Expositor - 16 min drive - 10.1 km
  • Angelopolis Commercial Center - 22 min drive - 7.9 km
  • Zócalo de Puebla - 23 min drive - 11.2 km
  • Puebla Cathedral - 23 min drive - 11.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 14 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Pozoleria (Los Angeles) - ‬12 min walk
  • ‪The Italian Coffee Company - ‬9 min walk

About this property

Gran Hotel de Puebla by HNF

Luxury upscale hotel near FINSA
Located close to Zócalo de Puebla and Puebla Cathedral, Gran Hotel de Puebla by HNF provides a terrace, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Wedding services, a reception hall, and an elevator
  • A banquet hall, ATM/banking services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,597 reviews
The price is P3,494
P4,158 total
includes taxes & fees
Nov 9 - Nov 10
Holiday Inn Express Puebla by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Prieta
  • Lobby Bar
  • Tierra Azteca

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (6,458 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Raised toilet seat (20 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number IHN120620UZ3

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Is Gran Hotel de Puebla by HNF pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gran Hotel de Puebla by HNF?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel de Puebla by HNF on Nov 17, 2025 start from P 4,088.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gran Hotel de Puebla by HNF?

Self parking is free at this property.

What time is check-in at Gran Hotel de Puebla by HNF?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Gran Hotel de Puebla by HNF?

Check-out is at noon.

Where is Gran Hotel de Puebla by HNF located?

Situated near the airport, this luxury hotel is 1.2 mi (1.9 km) from FINSA and within 6 mi (10 km) of Zócalo de Puebla and Puebla Cathedral. Cuauhtemoc Stadium and Puebla Convention Center are also within 6 mi (10 km).

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Reviews

Gran Hotel de Puebla by HNF Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 355 out of 458 reviews
Rating 8 - Good. 70 out of 458 reviews
Rating 6 - Okay. 15 out of 458 reviews
Rating 4 - Poor. 7 out of 458 reviews
Rating 2 - Terrible. 11 out of 458 reviews

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

10/10 Excellent

Adje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jun 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in puebla

I been here before and know what to expect. They once again excelled in everything.
Stayed 1 night in Feb 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla.
Stayed 1 night in Mar 2023

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nc
Stayed 4 nights in Nov 2023

10/10 Excellent

NEFTALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tood ben
Stayed 1 night in Apr 2023

10/10 Excellent

martha susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, buena comida, personal atento y amable
Stayed 3 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia la alberca muy cómoda para los niños
Stayed 1 night in Aug 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pocasopciones en el menú y elevado en costos los alimentos. Coladera de regadera tapada, toallas deshilachada y percudida.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose honorato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente todo lo del hotel
Stayed 1 night in Aug 2025

6/10 Okay

Angel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Ha bajado su calidad

Es mi hotel preferido en Puebla, por qué los servicios son buenos. Pero está última vez ya no fue igual. El agua de la alberca estaba helada, cuando pregunté dijeron que solo estaba a temperatura ambiente. El buffet del domingo tenía solo dos opciones de comida, pedí que me prepararán unos chilaquiles, porque no eran una opción en el menú del buffet y tardaron media hora, cuando pregunté porque había bajado su calidad me dijeron que no lo habían notado. Creo que lo mejor será probar otras opciones de hospedaje en Puebla.
Stayed 1 night in Aug 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Artemisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, hotel was very accessible.
Stayed 1 night in May 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio, sobre todo el personal es súper amable. Volvería. :)
Stayed 1 night in May 2025

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas relación precio calidad
Stayed 1 night in Jun 2025

4/10 Poor

Filiberto

Liked: Cleanliness
Disliked: Amenities
Ice machine didn’t work, internet was too slow and overpriced breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gran hotel.
Stayed 1 night in May 2025

10/10 Excellent

Hanjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in May 2025

10/10 Excellent

José Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo su personal muy amable y la ubicación muy favorable para mis necesidades
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio y comodidad de habitaciones

Hospedaje muy cómodo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel cerca de varios lugares de interes, un parque muy interesante cruzando la calle pero para ptras atracciones necesitas transporte Good hotel near to several attractions, a great park crossing the street but for other attractions you need transportation Goo
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and clean and comfortable
Stayed 1 night in Feb 2025