Azcarraga Hotel sits in Puebla Historic Center, where travelers can find WiFi in public areas while staying close to Zócalo de Puebla and Puebla Cathedral. The 24-hour front desk provides assistance, and luggage storage makes exploring the vibrant surroundings easier.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 1500 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Is Azcarraga Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Azcarraga Hotel doesn't offer parking.
What time is check-in at Azcarraga Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Azcarraga Hotel?
Check-out is at 1:00 PM.
Does Azcarraga Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 1500 per vehicle applies.
Where is Azcarraga Hotel located?
Located in Puebla Historic Center, this hotel is within a 10-minute walk of Museum of the Mexican Army and Air Force and Zócalo de Puebla. Uriarte Talavera and Bello Museum are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 15 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.4
Amenities
6.0
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 6 out of 21 reviews
10 - Excellent
6
Rating 8 - Good. 3 out of 21 reviews
8 - Good
3
Rating 6 - Okay. 6 out of 21 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 21 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 21 reviews
2 - Terrible
4
Reviews
Verified
6/10 Okay
Carla
Apr 24, 2025
Disliked: Property conditions & facilities
Se necesitan hacer muchas mejoras al hotel ya que varios muebles están desgastados o viejos.
No fue una mala experiencia porque es muy lindo pero mucho en que mejorar.
Pesimo servicio, cuartos sucios y con chinches y cucarachas, no habia papel ni toallas, los cuartos tenian un olor desagradable, cambiamos de hotel a la hora
No es nada de lo que publican , aun lo estan remodelando, muy sucio nunca limpiaron la habitacion, el baño se hinundo en dos ocaciones.
Nos salimos antesde lo previsto.
Se les perdió nuestra reservación y nos tuvieron que dar otro cuarto (lo manejaron como upgrade pero tenía menos camas de las que habíamos pedido), se les olvidó cobrarnos y nos terminaron tocando a la puerta a la medianoche de nuestra última noche, personal poco profesional
Teresa Nathalia
Stayed 2 nights in Dec 2024
Verified
8/10 Good
AHUIZOLT ALEJANDRO
Dec 14, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Económica y practica para hospedaje!
AHUIZOLT ALEJANDRO
Stayed 3 nights in Nov 2024
Verified
6/10 Okay
daniel
Dec 12, 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
decente por el precio
Un poco atorado el check in pero muy amables los de la recepcion. El edificio es viejo por lo cual las compliaciones de un inmueble antiguo se hacen presentess