Prötzel Hotels

"Top "

"Wonderful location along the river. Great breakfast buffet. "

"The location of the property is quite remote but we knew this when we booked. Perfect tranquility! It is on the edge of a small village which is near to a small town with a direct rail link into. The property is beautifully kept to high standards in the most beautiful wooded location. Ideal if visiting the nearby golf course or if you just want to explore the natural beauty of the immediate countryside all around. The management were also very friendly and helpful meeting all our needs in the...

"Service"

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"Schönes Zimmer und sehr sauber. Check-In war super einfach. Immer wieder gern. "

"Mir hat es gut gefallen,das Zimmer war sauber und warm,Frühstück reichhaltig.Ich hätte mir Service an der Rezeption gewünscht,wenn ich Fragen habe,zumal die Mädels vom Service kein Deutsch sprechen."

"Comfortable room, very clean. Breakfast was amazing with a huge selection to food to chose from. Highly recommended "

"Great rooms, very nice staff, nice view"

"I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...

"Comfortable room, friendly staff. Kitchen area a big bonus. "

"Wonderful host— lovely neighborhood, close to the lake and many restaurants, and great breakfasts!"

"The staff was very friendly and helpful. Everything was very clean. The restaurant on site has amazing food, very impressed! We were treated like family. Highly recommend!"

"Clean room, friendly staff"

"Quite and great staff fantastic breakfast "

"I love service very good staff "

"We had known that there were extra charges added to the bill before staying here but we had not expected just how much. We were charged an extra 250.12 euro at the end of our trip for 4 adults and 2 children. They have tried to charge us this amount twice. We are alerting the visa fraud team about this now. These charges are shocking considering we used our own internet and did not pay for wifi which I understand is very expensive. We were charged over 80 euro to rent bedlinen and towels!!...