Pozo Izquierda Hotels

"Large room with nice view but you can tell it’s an aging building, mattresses and pillows are on their last leg- all super deflated / soggy. Not worth paying extra for the jacuzzi on the terrace - it’s basically a slightly larger version of a bathtub that doesn’t keep the heat. It takes you an hour to fill up and gets cold pretty quickly- not a proper hottub- disappointing. Food was mediocre, wilted salad and mostly yellow / fried food at the hot counter. None of the pastries, cakes etc are made on site. Little variety. That said, it’s ok if you want pasta, burger or tries with chicken nuggets. Not worth 40euros per head. Staff were very nice though and property was clean. "

"Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean "

"Have to say this was such amazing hotel very clean great staff and decent food, we have really enjoyed our stay and cant wait to book again next year,"

"WiFi was fine in the room, air conditioning was good. Kitchen well stocked. "

"Lovely apartment on a well maintained complex with beautiful pool areas. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Clean room, friendly staff and perfect location "

"My stay at Hotel Faro was okay, but overall not worth the price. The hotel itself is nice, the location is great, and the staff was friendly. I also had a massage during my stay, and that was honestly one of the highlights—the therapist was amazing. However, for how expensive this hotel is, I expected a lot more. The weather during my stay wasn’t great, and there were little to no indoor alternatives or activities to make up for it. For a hotel at this price point, there should definitely be better options for guests when the weather doesn’t cooperate. Another major issue was how much they charge for everything. It felt like every little thing came with an extra fee. I was even charged for a Coke from the minibar that I didn’t drink. On top of that, there were items placed in the room that looked complimentary, but ended up being charged, with no clear pricing or notice. That was very frustrating and misleading. The breakfast buffet was also disappointing. In my opinion, it was one of the worst I’ve seen—just a mix of random items that didn’t feel well put together or worth it. Overall, while the hotel is nice and the staff is kind, the experience didn’t match the price. Between the extra charges, lack of amenities during bad weather, and underwhelming food, I wouldn’t choose to stay here again."

"My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!"