Hotels near Poza Azul Lake

"Unfortunately, our experience at this hotel did not meet expectations. The standard room was extremely small, and if you expect something like the photos, you’ll need to book a cabin or suite. Upon entering, we noticed a strong musky odor. Staff suggested it came from the AC, but with no bathroom window and only the front door for ventilation, the room felt stuffy and uncomfortable. Noise was another problem, the walls are very thin, and with many families and children staying here, it was easy...

"Great stay"

"Muy tranquila la zona donde está ubicado el hotel y muy cercano a la plaza principal , la limpieza es impecable. Buena comunicación por parte de la administración y atenta con nuestra llegada así como en el servicio. "

"The outside of the property where the pool area is was the best part. The property is gorgeous from the outside. Plus its surrounded by mountains! However, our first room smelled of sewage water, the tv didnt work and sheets were dirty. After one night that staff changed our rooms and the second one was much better but we noticed they had a drainage issue and their cable was out. I think the worse part is the pool was insanely cold, which the maintenance person said ots always like that and...