Hotels near Potrerillos Dam

"Comfortable clean quiet room. Fabulous service oriented staff. Concierge helped us arrange transportation to airport and wineries. Buffet breakfast was excellent. "

"Excelente atención y servicio del personal. Muy capacitados para ofrecernos opciones de alimentos y bebidas, además de sus alrededores. Muy buena comida y el hotel bello. "

"Staff and amenities"

"Yes"

"In the service industry things can you wrong but it’s how you recover and make the customer 100% satisfied. The weather was very bad when we checked into Cielo. We were warmly greeted with hot coffee and tea before our room was ready. There were a couple of issues with our room as a result of the weather. Nobody’s fault. Hotel Cielo and management addressed the issue immediately and provided us options. The views from their loft are spectacular and I’m sure ona clear day, the views of the Andes are incredible. We would love to go back to Cielo on our next trip. Thank you Cielo team - your kindness was greatly appreciated "

"We loved our stay; staff were amazing (especially Tomas & Balti), food was fantastic. The glam camps were so cute with breathtaking views, the entire place is magical. If you are using their transport be sure to confirm times as we often found ourself waiting but overall fantastic stay! Insider tip be sure to check out Cuarto Dominio for a tasting as that was a highlight of our stay!"

"Very nice place, save and quiet. Super friendly and helpful staff."

"The pros: - Room, bed, bath, shower, firepit & patio, all 10/10. We loved sitting outside with the firepit, the waitstaff in the evening were fantastic, and had one of the best massages of my life in the comfort of my room. What they get right they really get right!! The cons: We were given an incorrect menu 4 times during our short 3-night stay, so meant we weren’t able to order *any* cocktails or most of the food on the menu that we’d selected, multiple times. This includes even a menu I was handed *in* the restaurant and was then told was out of date… and the service was awful at times. It was often impossible to find waitstaff during the day, they didn’t monitor their WhatsApp particularly well, and we found communication with the front desk really poor - we tried booking tastings & meals and never received info, even after asking repeatedly - and the laundry service ruined some very expensive clothing by ignoring the care labels. Finally, they charge an insane amount for own-label wines - almost 50% more than at the winery itself. It’s a lovely property but at the price they are charging they should be impeccable and it felt very much like we were “soft launch” guests. It’s a lovely property but unfortunately would not recommend - the flaws were so great that it couldn’t justify the cost. They are clearly are targeting a premium market but need serious work before demanding the price they are."