Portola Valley Ranch Hotels near Portola Valley

"The shuttle service was a joke as the bus served 4 different properties and only ran every 45 minutes. Took forever even though the hotel is next door to the airport. Hotel has never been renovated and the carpet in my room smelled like body odor. Check in clerk was smug and unhelpful. I am very disappointed that Expedia had given this hotel good marks. I rely on Expedia for accurate information and this was very disappointing."

"When check-in is at 3pm and they have no rooms avaliable and unsure when clean rooms will be ready is ridiculous. Ice machines are broken, pool was undergoing maintenance. When I indicating I would be leaving, they made some calls and the pool became avaliable. No hot tub, even tho there is a picture on website. Front counter staff were young and non apologetic. This is NOT the hotel to book for a fun, relaxing day trip. This is a place for workers/fly in business type. Majority news channels, not updated to play Netflix or anything like that. Had to wipe down bathroom before using. Pretty disappointed for $290 plus parking. Will not return. Would recommend if you do not want anything other than a bed and breakfast."

"Staff were super helpful, check in was fast and informative and it is in a safe area. The hotel rooms are a little dated, but they are clean. The power oulets weren’t working well in my room or my sisters room. I’m not sure if it was an isolated issue, but before you buy a new curling iron or charger, try a couple more outlets. Overall a good 3 day stay."

"Great hotel. Very dog friendly we will come back."

"We have been staying here every San Fran Trip for about 10 years. Love the vibe and it’s always been so clean. Thanks "

"Poolside was quite pleasant and service was friendly "

"Place is good, price is good, shower felt a little cramped."

"This is definitely not lux Accommodations, You will not find a mint on your pillow or breakfast. The ihop next door provides good food at reasonable prices. This chain of motels serves working class folks who cannot afford a $200 a night room. The pool area was nicely landscaped. No microwave in the room although there was a coffeemaker. Very small refrigerator. Good bargain."

"Staff was friendly, room was outdated time for them to remodel, after paying so much for a average hotel room, the fee to park in there on site parking lot is $40 a night which is completely outrageous…"