"Was met my lovely friendly staff. Our rooms were ready early which was great. Room was nice and bright with a very comfortable bed and a great view. Breakfast was fine, but all hot food was tepid which was a bit off putting, the the rest was very nice with a good range of teas. Would definitely stay again"
"We loved our stay in Portofino. The view from our room was out of this world. We made use of the private terrace overlooking the bay too. This had everything we needed for our overnight trip.
The staff were extremely helpful."
"Great location, friendly and helpful staff, and clean and comfortable bedroom (ask for one on back of building for less noise). The only minor complaint is a mold stain in the shower, which should be removed."
"Nice hotel and attentive staff. Excellent breakfast. Clean spaces. Main problem was that the room (apparently recently renovated) was very strange with the shower and bathroom sink in the same room as the bed. The toilet and bidet were in a separate room with three very bright lights and no means to dim them. "
"The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return."
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