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Chestnut Tree Inn Portland Mall 205

2.5 star property

Choose dates to view prices

Chestnut Tree Inn Portland Mall 205 provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

View more Motels in Portland
Map
9699 SE Stark St, Portland, OR, 97216

Restaurants

  • Chick-fil-A
    3 min walk
  • Sayler's Old Country Kitchen
    9 min walk
  • Panda Express
    6 min walk
  • Koi Gardens Vietnamese Cuisine
    13 min walk
  • Taco Bell
    3 min walk

About this property

Chestnut Tree Inn Portland Mall 205

  • Property in a shopping district
  • Chestnut Tree Inn Portland Mall 205 provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • A 24-hour front desk, coffee/tea in the lobby, and multilingual staff
    • Concierge services
  • Room features
  • All 56 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Deep soaking tubs and free toiletries
    • 27-inch TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that this hotel allows dogs only. Cats are not permitted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Chestnut Tree Inn Portland Mall 205 pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Chestnut Tree Inn Portland Mall 205?

Self parking is free at this property.

What time is check-in at Chestnut Tree Inn Portland Mall 205?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM.

What time is check-out at Chestnut Tree Inn Portland Mall 205?

Check-out is at 11 AM.

Where is Chestnut Tree Inn Portland Mall 205 located?

This property is situated in the entertainment district.

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Reviews

Chestnut Tree Inn Portland Mall 205 Reviews

6.0

6.2

Cleanliness

6.2

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 113 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 284 out of 1000 reviews
Rating 4 - Poor. 177 out of 1000 reviews
Rating 2 - Terrible. 187 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

all good
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad management

I have stayed at Chestnut Tree Inn multiple times and it was always an ok experience. I didn’t have any real complaints until this last time when I went to the office to see about changing rooms to a smoking room when paying for an additional night. The manager and his wife were the ones working, and let me tell you, I have never experienced such a rude person with poor customer service skills. From the get go this man spoke down to me using a tone that to me made it apparent he thought that I was beneath him, didn’t understand him and strictly wanted to argue with me and/or my partner anytime we had to speak to him. So much so that when my partner left his key in the room (even though he was registered and on file) he refused to give him a key stating that he was not on the registry for the room and that there was no copy of his ID on file (which was taken the first night we checked in). To top it all off, when I stood up for myself and told him that I didn’t appreciate the manner in which he was speaking to me, that he had no right to speak to me that way, he used his managerial position to his advantaged and red flagged me so that I can no longer rent a room there, but didn’t have the guts to tell me personally, which I find cowardly and unprofessional. I found out after reserving another room online (which I paid for in advance) upon arriving to check in and was left with no room and out the money.
Stayed 1 night in Apr 2020
Verified

4/10 Poor

Christophe

Disliked: Cleanliness
They told me that there were two beg and they gave us an pull out couch instead of a bed and they charged me extra on top of it I would like a refund if possible
Stayed 1 night in Apr 2020
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smoking rooms available

We had family in town who needed a motel that allowed smoking and the Chestnut was perfect.
Stayed 1 night in Apr 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty nice it is right by the freeway can hear it but not to bad close to alot of things.Coronavirus made it hard to shop but overall not a bad place.
Stayed 2 nights in Apr 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is just gross. The area is incredibly sketchy. At 3am water came in from my bathroom and no one did anything or came to look? Everyone around my room was so LOUD so sleep wasn’t really an option... good for a night if that..
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

NikkiR

Disliked: Amenities
Asked for a late chk out when I was checking in, he was having issues w/my reservation so it kinda got over looked called the front desk latr and was told she was w/ a customer and wld call bk. Nothing. Morning ask 1 more time to be told NO checkout is @11am. Then was called at 10 to, to tell me a "friendly" reminder chk out is@ 11. Pretty sure they werent calling anyone else w/ this "reminder". Kinda rude I thought. Never been denied a late chkout at any hotel/motel Ive ever stayed.Not to mention there were like 6 cars in the lot. Rooms are older, holes in carpet, old musty paint smell, bthrm fan dnt wrk, low water pressure but overall not horrible. They did have newer furnishings and decor, bed was decent. Liked the location. Would probably stay again.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Clorissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort for 1

Loved the huge bed
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Old property and unfriendly staff. No amenities or shuttle transportation.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells bad n irty
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpe smelled filthy and bathroom stank-cigarette smoke. Supposedly non-smoking room
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
place was basic but clean and the bed was comfortable.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was in town to pick up a family member. Just stayed one night. Won't stay again! Stained bed spread. No ashtray in smoking room. No wash clothes.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine. It a hotel
Stayed 1 night in Feb 2020
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was great close to shops and hwy room was clean and beds were comfortable. had a good stay no breakfast bu i eat out anyways. what i didn't like was the check in time of 4pm i would recommend a check in time of 1pm to be more acceptable
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is in a bad area, meaning the houses are run down and not taken care of. Sketchy people always walking around the streets.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Gregory S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long time Patron

The front desk very friendly and helpful. The new remodel is great! I have been staying there since 2000. Excellent central located.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Damon

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, dirty, nothing worked, no maid service, this place is a dump and obviously ran by a slum lord!
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place nice shower for two

My wife and i were confertable. The staff were very courteous. The person above us was loud they made then stop.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Rebecca

Things were ok except they or your site advertised free breakfast which is not true. They have coffee and juice, that is not breakfast. Very disappointed.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like it!
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness
The manager of the hotel was very nice and helpful what I didn't like was that I had blood on my sheets and old liquor bottles behind the love seat shard's of Brillo pad by the bed
Stayed 1 night in Dec 2019
Verified

8/10 Good

Ray

Liked: Staff & service, property conditions & facilities
reasonable
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No microwave no in room coffee, no wash clothes just 1 hand towel and 2 bath towels
Stayed 2 nights in Dec 2019