Search Apartments in Porthcawl

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"The reception staff went over and above to be helpful. The rooms were excellent and it's the best night's sleep I've ever had. Breakfast was amazing too, with all tastes catered for. But the welcome we received from the lovely receptionist made it for me, a credir to the hotel."

"First two nights were excellent. Third night in a new room. Window would not close. Street noise kept me awake all night. Just an old terrible room. I was moved to a newer room which was good. Staff at reception and bar were excellent. Would only return to hotel if I had a room not on the high street side"

"Great place to stay"

"Staff was friendly and helpful. The room was comfortable and provided all we needed including extra pillows & a fan. We enjoyed breakfast at the restaurant each morning. It was definitely worth the additional cost. "

"Clean and comfy room, great staff. Will stay again"

"Great service. Staff were helpful. Even got me a coffee before breakfast, very kind of them."

"Lovely clean room with plenty of room for 4 of us. Easily accessed after parking opposite the hotel. Close proximity to all amenities."

"All the staff were very friendly and everywhere was clean and tidy. If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as well. On Sunday morning breakfast we heard staff saying we have no more cutlery left . If Saturday night is the busiest dining night, then adequate staff should be available. We were very tolerant and could have made a big fuss and refused to pay for the service we received, however we felt sorry for the person involved who was trying to cope under difficult circumstances "